The app serves its purpose, but you van only have one device at a time connected. So you have to turn off bluetooth on whichever is actively connected and then can connect another device. Wired devices for each side of the bed would be easier for couples who would both like controller from time to time.

I would love for whatever executive or their son/nephew that came up with the idea of having this product controlled solely by a gumball-machine quality tablet walk me through the fever dream that inspired this mess. Nothing better than, right before bed, fighting with the tablet while it force-updates, restarts, freezes, and restarts again while you wait for the app to open…simply to press a single button. Our grandparents were forced to push a button on a dedicated remote without having to interact with a tablet with less processing power than a thermometer, so here’s to the future I guess?The adjustable frame itself is amazing. It is completely hamstrung by a lousy idea that should have been tossed in the brainstorm room. If this app ACTUALLY stayed paired with more than one device, it would be great. But it doesn’t. It disconnects from everything but the crackerjack box tablet it comes with. So you end up using the tablet as a wired remote that’s 100x more annoying than every wired remote ever made.I’m assuming someone in leadership had the idea of wireless control and couldn’t let it go when the Bluetooth chip that could have made this product great would cut into the profit margin. The fact that this was pushed as an ELITE product is astounding and the fact that I feel for it has me eating paste and lowered my reading level to the fourth grade. 1 star.

I tried for months to pair my iPhone with the bed but gave up - until the tablet that came with the frame stopped charging 😡. On the iPhone I’d try to pair the phone and bed but app would give an error message to check bluetooth settings. No help in iPhone bluetooth settings, the bed wouldn’t show up in devices. What fixed it for me was uninstalling the app, reinstalling it, then pairing right after powering of bed for a minute. I hope this helps.

The pad that controls the adjustable base, is slow to connect. It loses connection to Bluetooth regularly. Out of desperation, I downloaded the app to my phone and my wife’s phone. It worked for about two hours and no longer connects to any of the devices. The only way I can get it to work is to have it on one phone only without the pad turned on. This unit is absolutely worthless. If you have a power outage or lose Internet, your bed will be stuck in the former position. Do not buy this.