MyCare Overseas™

Name: MyCare Overseas™
Rating: 2.6 (54 reviews)
Author: International SOS Government Services, Inc.

TRICARE Overseas Assistant

Only for iPhone

Free

54 Ratings
Ages

4+
Years
Category

Health & Fitness
Developer

International SOS Government Services, Inc.
Language

EN
English
Size

55.5
MB

iPhone

MyCare Overseas™ is a mobile app for TRICARE Prime Overseas, TRICARE Prime Remote Overseas, and TRICARE Select Overseas beneficiaries. The MyCare Overseas™ app offers on-the-go access to everything you need if/when receiving TRICARE-covered medical services overseas. You can use the MyCare Overseas™ app to: -- Get 24/7 access to the local Near Patient* and Customer Service Teams -- Check on referral status and download International SOS authorizations -- Set up Appointment Reminders -- Connect to telephonic language assistance (if needed) during medical appointments -- Find useful country information such as emergency numbers, medical risk rating, and cultural tips -- Find a Healthcare Provider near your location and more… *Near Patient Teams are available in specified locations (Germany, Benelux, Italy, Spain, Greece, Poland, Bahrain, South Korea, and Japan).

Ratings & Reviews

2.6

out of 5

54 Ratings

Holds Promise
07/21/2022

arossjr
The governmental shifts in veteran/retiree healthcare have been tricky to follow and keep up with. I find it especially that way since I spent the majority of my service time OCONUS. Now, back in the States I’m navigating the nuanced means to get care while traveling. The MyCare Overseas is a handy way to manage what happens with my family’s healthcare over there. I love logging in with my face, and getting to the claims section is easier than ever! Please add that function into the app, instead of exiting to a web browser! I’m late to this app, but now that I know about it, I hope it eases previously challenging matters.
Holds Promise
07/21/2022

arossjr

The governmental shifts in veteran/retiree healthcare have been tricky to follow and keep up with. I find it especially that way since I spent the majority of my service time OCONUS. Now, back in the States I’m navigating the nuanced means to get care while traveling. The MyCare Overseas is a handy way to manage what happens with my family’s healthcare over there. I love logging in with my face, and getting to the claims section is easier than ever! Please add that function into the app, instead of exiting to a web browser! I’m late to this app, but now that I know about it, I hope it eases previously challenging matters.
Great resource
08/10/2023

Konk
I don’t know who is rating this app so low but I’m finding it a great resource when traveling overseas, at the very least it has the SOS number in the app to call when sick. I gave it a four star because there is room for improvement.

Developer Response
Thank you for your feedback! For any improvement suggestions, please email us at: mycare.support@internationalsos.com
Great resource
08/10/2023

Konk

I don’t know who is rating this app so low but I’m finding it a great resource when traveling overseas, at the very least it has the SOS number in the app to call when sick. I gave it a four star because there is room for improvement.
Developer Response 08/21/2023
Thank you for your feedback! For any improvement suggestions, please email us at: mycare.support@internationalsos.com
Great Functionality and Responsiveness
Jul 25

ReviewDemon8512
Since using this app, I can easily see the referrals for myself and my spouse. The chat and the whole ISOS team have been phenomenal. They have been professional, knowledgeable, and fast-acting. The only issue I have had is the UI is sometimes too big and I cannot scroll to select an option or cancel out of my current window. Outside of that, 10/10.

Developer Response
Thank you so much for your kind feedback! We're delighted to hear that the app and our team have been helpful to you. We've noted your comments about the UI and will continue working to improve the experience. We're committed to making the app even better with each update.
Great Functionality and Responsiveness
Jul 25

ReviewDemon8512

Since using this app, I can easily see the referrals for myself and my spouse. The chat and the whole ISOS team have been phenomenal. They have been professional, knowledgeable, and fast-acting. The only issue I have had is the UI is sometimes too big and I cannot scroll to select an option or cancel out of my current window. Outside of that, 10/10.
Developer Response Jul 28
Thank you so much for your kind feedback! We're delighted to hear that the app and our team have been helpful to you. We've noted your comments about the UI and will continue working to improve the experience. We're committed to making the app even better with each update.
Doesn’t work
06/05/2023

DC0027
I continuously keep trying to set up my account, but is doesn’t take me to the next step once I enter new user, and password. Once I click the register button I fill in my information and it take me to “account active” I then enter the information requested and nothing it freezes and it stays on the page. Please resolve! I like to take advantage of using this app since it can be handy when checking online medical records as well other medical important information.

Developer Response
We apologize for the inconvenience. We would like to assist you, but we need more information: please send us an email at mycare.support@internationalsos.com, so that we can troubleshoot the issue you are experiencing.
Doesn’t work
06/05/2023

DC0027

I continuously keep trying to set up my account, but is doesn’t take me to the next step once I enter new user, and password. Once I click the register button I fill in my information and it take me to “account active” I then enter the information requested and nothing it freezes and it stays on the page. Please resolve! I like to take advantage of using this app since it can be handy when checking online medical records as well other medical important information.
Developer Response 06/23/2023
We apologize for the inconvenience. We would like to assist you, but we need more information: please send us an email at mycare.support@internationalsos.com, so that we can troubleshoot the issue you are experiencing.

Bug fixes and performance improvements. App feedback is always welcome: mycareoverseasteam@internationalsos.com

Version 1.7.7

Nov 5

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Privacy Policy

You Might Also Like

MyGenesis

By Genesis Health System
Deployed Medicine

Medical
ArmyFit

Ace the AFT | Become a PT Stud
TRICARE East

Medical
AFT Score Calculator

Health & Fitness
USAF PFA & USSF HPA Calculator

Fitness Assessment Calculator
Army Fitness Calculator

ACFT, APFT, and Body Comp
Volt: Gym & Home Workout Plans

Fitness Training for Any Goal
VA: Health and Benefits

US Dept. of Veterans Affairs
CBT-i Coach

Health & Fitness

MyCare Overseas™

TRICARE Overseas Assistant

Ratings & Reviews

What’s New

Version 1.7.7

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

You Might Also Like