I really like the features of this app but it has some real headaches. My IT experts tell me it is a piece of junk and that I should abandon it and rely instead on my laptop for expense reporting. In fairness when it is working it is very, very, good but frequent crashes requiring me to delete the app from my iPhone and go through the headache and time consuming process of reloading. As a result this is diminishing its value to me. PLEASE FIX IT OR PUT A FORK IN IT!!!

Camera for taking pics of receipts shows whole screen but records less than the whole screen cutting off part of the image. Either markings to show what will be captured should be added or the whole screen should be captured.Companies should be able to customize what fields are required and which should not be displayed at all. You have to exit a field, scroll, click to get into the next field. You should be able to go from field to field easier and if non-required fields were hidden there wouldn’t be a need to scroll.A default value should be able to be entered in the settings where it always comes into a field unless the field is populated with something else. For example, in the location field, if it’s not already entered, a default location should automatically populate. The default value could be set and saved in settings.Whenever you click in a field where typing is required, the keyboard appears but if you click to go to another field that also requires typing the keyboard disappears, then you have to click again to get the keyboard to appear again. You should be able to go from field to field without losing the keyboard. It’s a real time waste.Any activity should be saved locally and on the server so if something happens to the phone all work done is saved.Because of these things it takes much longer to enter expenses than it should.

This app is missing a lot of features from the web based application. Fields enabled in the application do not show up in the app. Causing constant errors during validation and users being unable to complete their expense reports. What’s the point of having an app if I have to login from a computer and finish it. The sync issues do not make it any easier either, we often see duplicates. Being an implementer my recommendation to clients is always to avoid the app and not count on it. Clients often point out better features that other smaller competitive shave but Oracle doesn’t. If you’re moving to the cloud, the app cannot stay behind.

My company recently switched from Expensify to this app. It’s been a disaster. The app is extremely buggy and requires significant extra time to submit simple expenses, taking time away from actual work tasks. Where Expensify could easily and accurately scan all necessary info from a photo of a receipt the Oracle app is useless for scanning, all information has to be filled in manually and many corrections require the submitter to go to the web interface. Our traveling salesforce absolutely hates this.Save yourself and your team the headaches and endless calls to your IT and finance departments and use Expensify or other service.