Oracle Field Service 4+

Hello and hopefully there is a way to fix this issue again, but unfortunately me as a sub-contractor I need to run health checks. A few health checks everyday and every other time within an hour, but at this time health checks can’t be made. idk why but it seems to be just iPhone issue. Other than the health check problem, and the whole return button being attached to the top and then stays up while you scroll down. also when doing updates the return button completely stops working.

Hi , Thank you so much for your feedback. We have noted your concerns but would require some additional information to resolve these issue. We request you to please get in touch with your system administrator and ask them to open a Service Request with Oracle Support. This will help us gather necessary details. Thanks in advance.

Have to use this daily at work. Not hard to use. Sometimes it can be laggy.

Hi, we sincerely apologize for the troubles you've had with the app. To understand the issues you are facing we would need more details. We request you to please reach out to your Manager/ System Administrator and ask them to raise Service Request with Oracle Support for the issues you are facing. Thanks in advance

Greetings,
I’m writing you to complain about your app after the update that took place three weeks ago. I I’m a sup contractor through Mediacom. We use your app to operate daily. After the update three weeks ago IOS users (iPhones) can no longer pull Health checks for modems on jobs. The button is there but it does not complete the Health check and return result of the health check of the modem. Health checks are a critical part of our job. Please help me by fixing this glitch in your latest update.

We apologize for the inconvenience caused to you. We would like to know some more details about this issue and would appreciate if you could raise a Service Request with Oracle Support. We'll have it checked immediately.