This thing was fun with the first cartridge but has been a nightmare since. I bought it a year ago. When i inserted the second cartridge it didn't recognize it as full. Frustrated, i left it alone and let it sit for a year. When i tried to use it again, it started to work initially but then pulled two sheets and jammed. The foil that holds the color for the prints tore and got stuck in the rotating barrels when i pulled the cartridge out. I had to throw away $20, and try to remove the tiny pieces of film with a tweezer which was almost impossible. When i finally was able to get it out and inserted another new cartridge i had the same error as before, the printer isn’t recognizing the new paper in the cartridge. The lack of support and troubleshooting advice is pathetic on top of it. Don’t waste your money on this product. I spent almost $200 for this plus paper to get a total of ten prints. Do yourself a favor and get professional prints for that price
Hello, we're sorry to hear that. To understand better what's going on, we'd like to have more information. Could you please send us an email to service@polaroid.com mentioning ticket number 422561? We'll follow-up with you directly. Looking forward to hearing from you.