SafeNet MobilePASS+

Name: SafeNet MobilePASS+
Rating: 4.8 (111112 reviews)
Author: Thales DIS (Singapore) Pte Ltd

Thales Group

Free

111K Ratings
Ages

4+
Years
Category

Business
Developer

Thales DIS (Singapore) Pte Ltd
Language

EN
+ 9 More
Size

44.5
MB

SafeNet MobilePASS+ is a next generation mobile authenticator offering the best in user-experience and security. Approve push authentication requests with a single-tap and generate secure one-time passcodes. Unlock authenticators with TouchID or FaceID. Quick and easy self-enrollment process with QR code activation with simple to follow instructions. Use SafeNet MobilePASS+ with leading cloud apps, security gateways and VPNs. Add 3rd party authenticators for various applications to protect your personal and professional accounts. Permissions SafeNet MobilePASS+ requires access to the camera only if enrollment via QR Code is enabled.

Ratings & Reviews

4.8

out of 5

111K Ratings

Inaccessible
09/27/2021

buddaa44
This app in inaccessible. Please fix. About 8 state employees that use this app daily to access vpn in Arizona are unable to do so now. Voiceover will not work now since the update. This has to be fixed. After weeks of waiting it still remains a problem.

Developer Response
Hi, Sorry about the inconvenience caused. We are working on releasing a new build with the fix of this issue at the earliest. We aim to provide a better experience. Regards, Thales Product Team
Inaccessible
09/27/2021

buddaa44

This app in inaccessible. Please fix. About 8 state employees that use this app daily to access vpn in Arizona are unable to do so now. Voiceover will not work now since the update. This has to be fixed. After weeks of waiting it still remains a problem.
Developer Response 09/22/2021
Hi, Sorry about the inconvenience caused. We are working on releasing a new build with the fix of this issue at the earliest. We aim to provide a better experience. Regards, Thales Product Team
Bad interface
06/05/2024

Classical Royal Roads
The authentication number comes up fine, the problem is the persistence of the number. I understand that the number refreshes every minute for security purposes. That’s fine. The problem is that the timer indicating when it will refresh is very small. The six digits are too much to memorize for me so during the time I memorize the first three digits and type them into the computer, the six digits sometimes cycle to the next one. Then I have to start over. Frustrating. It would be nice if the older set of six digits would still be displayed for another ten seconds while the new one comes up in the minute. The older number could be smaller to give a hint that it is nearly outdated
Bad interface
06/05/2024

Classical Royal Roads

The authentication number comes up fine, the problem is the persistence of the number. I understand that the number refreshes every minute for security purposes. That’s fine. The problem is that the timer indicating when it will refresh is very small. The six digits are too much to memorize for me so during the time I memorize the first three digits and type them into the computer, the six digits sometimes cycle to the next one. Then I have to start over. Frustrating. It would be nice if the older set of six digits would still be displayed for another ten seconds while the new one comes up in the minute. The older number could be smaller to give a hint that it is nearly outdated
Works well but can still do better
11/11/2022

AGuyNamedCalvin
The app is easy and straightforward to use and push notifications make it a bit easier than having to enter the token each time when logging in.One thing I would like to see implemented in this app is allowing the use of the phone’s biometrics such as fingerprint or face unlock instead of having to enter the pin each time after approving the push notification or entering the token. It wild make it more convenient for the end user. Other Authenticator apps already do this.
Works well but can still do better
11/11/2022

AGuyNamedCalvin

The app is easy and straightforward to use and push notifications make it a bit easier than having to enter the token each time when logging in.One thing I would like to see implemented in this app is allowing the use of the phone’s biometrics such as fingerprint or face unlock instead of having to enter the pin each time after approving the push notification or entering the token. It wild make it more convenient for the end user. Other Authenticator apps already do this.
Good luck Onboarding your organization
04/25/2019

CallMeDepolorable
Provide helpdesk support at large Org helping users onboard MFA for their devices. Device registrations consistently fail because SafeNet backend servers can’t handle high volume/capacity registrations at once. This is supposed to be “enterprise” ready and your infrastructure can’t support the demands of onboarding new customers, really??? It’s exactly why half these other reviews are so negative. A simple update to the app forces PIN confirmation, half our employees got lazy relying on biometric ID, and now they have to setup tokens again. The simple spike in demand from a simple update has bogged your servers down again. Fix this now if you want to retain enterprise customers!!
Good luck Onboarding your organization
04/25/2019

CallMeDepolorable

Provide helpdesk support at large Org helping users onboard MFA for their devices. Device registrations consistently fail because SafeNet backend servers can’t handle high volume/capacity registrations at once. This is supposed to be “enterprise” ready and your infrastructure can’t support the demands of onboarding new customers, really??? It’s exactly why half these other reviews are so negative. A simple update to the app forces PIN confirmation, half our employees got lazy relying on biometric ID, and now they have to setup tokens again. The simple spike in demand from a simple update has bogged your servers down again. Fix this now if you want to retain enterprise customers!!