Software support for new Sonos hardware.
Ratings and Reviews
Music streaming and more
I am an acoustic fogey: I like my mostly old CDs, and was devastated when Sony discontinued their carousel CD storage players. I wanted to be able to access my own CDs and play them in any order or combination. I wanted at least CD quality sound, and better if I could get it. I heard about Sonos from a stereo store salesman and bought the equipment necessary to play music through my stereo system. The streaming function works well enough, but storing and playing my own CDs took a large effort, involving ripping all my CDs to an external hard drive and encouraging my home wifi network to recognize that hard drive. Sonos tech support was greatly helpful in this, and I think they are the best tech support people I've ever encountered. The personal time it has taken to rip over 500 CDs is, however, substantial and painful. Yes, I know there is at least one commercial outfit that will do it for you, but the price is out of reach for me. I now have completed this task, and it works. It actually works pretty well. The Sonos system includes an indexing program, which works OK, but is maybe a little clunky. Genre classification is iffy. I needed a while to learn the ripping software, and I'm not sure I've really got it down a hundred percent, but it works. Old CDs can be problematic, in that they did not/do not have the identifiers which more recent ones have, and which indexing programs mostly rely on. I have only good things to say about Sonos overall.
Slick kludge (not anymore)
Update: Changed my rating from 2 stars for v. 8 to 4 stars for v. 8.3.1. Especially impressed by your response to user feedback. There is zero chance of my buying a HomePod or whatever it’s called now.
Archive this: Disappointing update people. I cannot understand how you’re getting 5 star reviews from anyone who’s used the controller for any length of time. First, and forgetting the UI’s appearance for a second, the move to privilege songs over albums is misguided. Choosing an album now gives me a mountain of icons for individual songs to choose from that album. It’s unclear how to just play an album or add an album to the queue with one click or a hard press as in prior versions. Also, the Rooms navigation is awful. There used to be immediate access at the top of the screen to individual rooms. Navigating to the list now, even with the button on the bottom is aggravating. It should always be available on screen. You have complicated the controller in many ways under the guise of simplifying the look of the interface. The interface is cleaner, yes, and I don’t mind the white as others do. What bugs me is that the cleanliness of the look destroyed the ease of use that was there up to now. I don’t want to fumble around relearning how to use the controller effectively. I just want to listen to music quickly and easily. I especially want to be able to play albums quickly and easily. Looking forward to version 9.
New beginnings with the Beam
Okay... we had a 10 year old Sony 46” Bravia TV and Bose Acoustimass 15 home theater speakers run through a Sony amp. So we decided to move up to a LG 65” c8 television. Love it, but that’s another review. The Bose was great for music but was always problematic trying to get it working properly for surround sound. The Sony and Bose never really jived with each other. So as a result we seldom used it. Anyway, friends told me about Sonos speakers and since we had the new TV I decided to purchase the Beam sound bar, the sub woofer and two play 1 speakers to make a surround system for the new LG. Man it sounds great. We are very please with the system and the ease of setup and use. It is pricey when it comes to the sub woofer. However the sub really completes the system so I would say if you can swing it $$$, go for it. We chose the Beam over the larger Sonos sound bar because the Beam has a HDMI hook up with “ARC” and Alexa built in if that’s important to you. I just didn’t want a optical connection that the bigger Sonos bar only comes with. However I would guess the larger sound bar probably sounds better.??? However don’t let the size of the Sonos Beam fool you, it's impressive. Anyway I can’t wait to add more speakers to our house later on. Very satisfied customer.
- Sonos, Inc.
- 139.4 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian Bokmål, Polish, Portuguese, Simplified Chinese, Spanish, Swedish
- Age Rating
- Rated 4+
- © 2009-2019 Sonos, Inc.
With Family Sharing set up, up to six family members can use this app.