True Key™ by McAfee 17+

Love App - NOT the New Update

This latest update has destroyed the UI in dark theme/mode. The title fields stay white but the input fields are all dark with dark grey font making it very difficult to see & almost painful contrast, especially in the dark. Hope it gets fixed ASAP!

As for actual app function: True Key is awesome! I’ve been using if for over 5 years now, since before McAfee bought it, & it does exactly what it’s supposed to. I keep it installed on all of my devices and I rarely have to worry about passwords. Occasionally, on my phone a password created in an app won’t get saved but it’s not very often & fortunately my iPhone usually does save it as a backup so I don’t have to worry about it.
Major cons:
1)Not good at generating passwords for new accounts created in apps.
2)There used to be a legacy feature where if something happened to you, you could designate someone to have access to all of your passwords. - it was disabled/removed when McAfee bought the software & it was supposed to be brought back but never was. I REALLY wish they would bring it back so I can have the peace of mind that my kids could access anything they’d need to should something ever happen to me.

Developer Response ,

Hi. We regret the inconvenience caused. We were able to track the problem with the dark mode and we're working hard to fix the same. Also, we will share your concerns with the development team and look into what we can do. For further clarification, kindly contact our support team at service.mcafee.com/contact. We are available 24/7. Thanks!

Disappointment After Two Years with TrueKey – Needs Improvement

I’ve been a TrueKey user for over two years, and while the concept of the app initially appealed to me, my experience has been far from satisfactory. The promise of seamless sign-ins is great, but in reality, it falls short. Every attempt to use TrueKey on my iPhone, whether for web or app logins, results in the same frustrating error message: “Unexpected error has occurred. Please try again.”

Selecting TrueKey over iCloud Keychain should be a smooth process, but it’s anything but. The app only signs me in half the time, and its inconsistency is a major drawback. Its buggy and faulty nature makes me question its reliability compared to other password managers. With my subscription nearing its end, I’m seriously considering switching to a different service.

A product should deliver on its promises, and unfortunately, TrueKey doesn’t. It fails to function properly, even in basic tasks like opening. For an app designed to simplify access, these issues are more than just minor inconveniences—they undermine the entire purpose of the app. My advice to potential users: consider other options that might offer a more reliable experience.

Developer Response ,

We're concerned about your experience. We recommend reaching out to our support team, so an agent can help or escalate your concerns as needed. You can find the regional contact info at https://mcafee.com/support/contact. Thanks!

Does what I need-full featured and mostly trouble free

The implementation on my iPad/iPhone seems to be more user friendly and robust than the Windows version, but that could be just the work patterns I’ve fallen into ... I would rather use the mobile devises for training or general browsing and only move to the computer when I have substantial typing involved.

A couple membership websites with logins seem to completely block TrueKey and I’m more inclined to just dump these services because logging in becomes an unnecessary hassle. I’m not making constant purchases from these sites ... I have to check the login info, copy the password and paste it in ... frustrating!
For most everything else I can simply go to the TrueKey App search the site I need and click login. The site opens in TrueKey’s own browser and I can go right to work. Think I’ll dump those services and probably Windows as well. Just sayin’ ...