I used the free version to test with some artwork being submitted for contests. I decided $6.99 was a good price to pay to have the ability to continue doing this as I was quite pleased with the results. As soon as I paid for the upgrade and continued with taking pictures of the pieces, the quality was greatly reduced, pictures grainy, colors extremely faded. This was within minutes of the original few photos I took with the free version. Nothing had changed. I even tried scanning one of the pieces I’d done previously with the free version to compare and the results were drastically different with the free version being far superior to that of the second version taken after I’d paid for the upgrade. One would say I feel a bit of a bait and switch with this product. I know it can perform well, so why once I pay for more access does it stop performing?
Please make sure to select the "Photo" mode at the bottom of the Preview screen next time you scan. This should help. You can also email us at support@turboscanapp.com for help. Matt