Get the most out of your Electrified or SmartBike with the VanMoof app. Lock or unlock your bike, check its battery levels, and remember where you parked it – all from your phone. Keep an eye out for regular updates, with incoming features geared to make your VanMoof riding experience better than ever.

What’s New

Version 3.14.1

Bug fixes and improvements

Ratings and Reviews

4.2 out of 5
269 Ratings

269 Ratings

smpgta ,

Please support multiple users!

App and bike are great. The customization is really useful since I share the bike with my husband. I wish I could use my own VanMoof account or have my own separate settings so it’s easier to have two users. Also was confused for a while about the Person icon, I thought it was a lock icon and couldn’t figure out how to log out of my VanMoof account so I can log into his. Otherwise, been loving the bike and we’re super happy with the purchase! 👏

Deb and FC ,

Best purchase ever

Bought this bike just before shelter in place. It’s been the best thing for my body and mind. I’m 58, and now have no trouble keeping up with my 18 year old son, because the hills are so easy. The pedal assist, along with the boost button make hills like cake. At the top of twin peaks in SF, my son his huffing and puffing more than me! And the views from the top of every hill, which I’m now exploring all of, well that’s a sight to fill the heart. And I love the design of the basket attached to the frame rather than the handle bars. Takes a moment to get used to if you’ve ridden the other way all your life. But only a moment, and then it becomes clear how superior that design is because steering is easier this way. I was a little apprehensive thinking I might not be able to get service with shelter in place if anything were to happen with the bike. The bike has been absolutely perfect! And now I understand if I do need anything during this time I can make an appointment. But turns out, I don’t even need anything. This is the second best purchase of my life. Right behind my beautiful home. If you live in a place with hills, this is the bike for you. Truly!

Developer Response ,

Hey! Thanks so much for your lovely story and compliment, we really appreciate it! Cheers and happy riding in SF!, Team VanMoof

GetAlongPlease ,

Exceeds Expectations

The bike has been excellent and I have thoroughly enjoyed getting back in the saddle after thinking my riding days were mostly behind me due to age and bad knees - too much soccer and basketball when I was younger. For me, the bike provides the perfect amount of assist - still get exercise just not too much. I wasn’t sure about the auto-shifting but am used to it now and rather enjoy just taking in the scenery. I thought I would want to customize the shifting through the app but just ended up using one of the pre-sets. Which brings me to the app. Like the bike it performs perfectly over my first 100 miles or so. I am not one that pours over my trip data so the basics (time, distance, avg sped etc) are perfect. I forgot my phone on one ride so the total miles on the trip view doesn’t match the bike view - not a huge deal. For anyone on the fence I would say go for it and enjoy the joy of two-wheel travel (again, for many of us).

App Privacy

The developer, VanMoof BV, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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