Wallbox 4+

I would give Wallbox 5 stars if it worked on my version 6 Apple Watch. I see the app but it won’t open. Deleting the app and reloading doesn’t work. Other than that, the Wallbox charger it works flawlessly as long as I make sure my Mustang Mach-e is awake when the vehicle programmed scheduled charging session starts. The Wallbox app statistics are just what I wanted. I’ve had three different level 2 chargers and Wallbox is the best. Had some issues early on and got great assistance from the Wallbox tech support. The watch thing for me is no big deal but I’d like it fixed at some time.

When it comes to changing my ev , I need power now , station are not 1/2 miles away they are 15 miles from me and station are down a lot, why I purchased this unit this is my second home power station for xxx company the wall box started out good now won’t update in app always disconnect and 5 try’s later it might connect, we are customers please please share this if you live by EV battery life enough paying high prices for home charger that won’t work or maybe work if the sunshine maybe not I am very upset that I must call in after spending up to xxxx charger + electrician please fix this wall box please customer report wall box if your unable to connect after 5 ties uninstall app .unfortunately Wallbox doesn’t care for it customers, the charger is working app says disconnected really let’s all complain to customer protection, with such high voltage this could result in severe damage to property or lives. My tip with my charger I don’t use the App I turn on main breaker the charger starts my VW id4 app states connected and charging for my VW id4 I look at myVW app then in my car and yes it’s working and charging.

WallBox software developers: Many users have already posted so many good feedback for you on how to improve the app, UI issues, improvements, and missing features. You really have the opportunity to elevate the user experience with app and truly show the potential of the WallBox hardware. So, I hope the company show interest and act on these feedbacks.

I had the WallBox installed by a professional electrician specializing in EV charger installation who has installed dozens of them in my town alone. So the installation is done correctly. Unfortunately like many others that have posted here, I faces with Wi-Fi connectivity and software update issue right from the beginning.

The app is very basic with many UI issues with test sizes, overlapping or cut off info. ,setting up a schedule, and getting reliable charge session info. After 4 days of using the WallBox, session info shows only for two days out of four!! The app need to show real time current draw, voltage, and other relevant info for the active charging session.

I am happy to work with the Dev team, provide screen captures, and test new updates. These are really easy software fixes which I hope get addresses soon. Thx