Kmart 4+

Saves in store receipts too!

I lost my paper receipt for some Christmas presents I bought in store and one of the gifts was an RC car that was faulty and broke on Christmas Day within 10 mins of use but I couldn’t find the receipt to return it. Luckily I checked my Kmart app in the hope that because I used have my flybuys linked to my Kmart account that there would be a record of the transaction at least for
Proof of purchase but even better there was a digital copy of the actual receipt that I could use! That’s an awesome and helpful feature that most other shopping apps don’t have. The app is easy to use and has so many
Helpful functions like that 👏🏽👍🏽

Developer Response ,

Thank you so much for your review!

Delivery issues

I love that I can be at work and order products that used to be delivered to my door inside my gate , unfortunately a new delivery company has taken over and says they tried to deliver but I have been sick so know this not to be the case then I get a message no door bell rang no ring activity on my cctv to say sorry you weren’t home so we delivered to the Chinese shop in Ashmore plaza ! I work so can not get there normally but as I’ve been off work I was able to go down (burst ear drum) to my shock they had 5 parcels of mine going back 3 weeks I’d totally forgot about so Kmart you really need to be keeping a eye on you delivery drivers because I feel there’s lots of bogan ones out there , I should also add all 5 of those parcels were ticked as delivered and they were not
If this continues I will have to stop ordering from you because I do not have time to go to a shop hence I have my products delivered weekly ,

Lots of room for improvement

It’s great that Kmart finally has an app, but the app is extremely buggy. The app keeps logging me out and then most of the time when I go to log back in the app won’t let me go to the log on page, when I tap on the ‘log in’ and then tap ‘continue’ when it asks for permission it just keeps redirecting me to the back to the wishlist page (which I can’t access if I can’t log in 🤦🏻‍♀️). I have also tried logging in via the account tab and it just states that it is redirecting me to the log in page, but it never does, which is extremely frustrating and so I have been using the website until Kmart can create an app that actually works. Other stores have had very functional apps for years, with Kmart being so popular I am surprised it had taken them so long to get an app, but don’t know why it has been so poorly developed and taking so long for bugs to be fixed. The owners of Kmart need to allocate more money towards the app development especially in our digital age.

Developer Response ,

Thank you for the feedback, we appreciate it and have passed it on to our team so we can further make improvements. We hope to have these issues resolved soon.