The essential first step‪.‬

Esri Australia Pty Ltd

Designed for iPhone

    • 2.5 • 45 Ratings
    • Free

iPhone Screenshots


With the BYDA referral service app you can instantly lodge your Before You Dig enquiry. Once logged in, enquirers can submit a request for information on the presence of underground infrastructure from registered asset owners across Australia.

Key features of the BYDA referral service app include:
1. Easy access to lodge enquiries on the go.
2. Estimated wait times for responses from asset owners.
3. Automated response tracking – making it easier for users to keep up to date with responses to Before You Dig enquiries.

What’s New

Version 1.2.0

New Certified Locating Organisation list appears post enquiry lodgment.
Bug fixes:
Default and zoomed in map extent is now centered
Dig site location pin is centered to the dig site area

Ratings and Reviews

2.5 out of 5
45 Ratings

45 Ratings

Badozzyboy ,

Base Map

Can we get an update to the base map so it shows house numbers just like the website version. It helps especially if typing in address from another location, can’t tell which property is what. Rest of app is very good and user friendly. Just please fix base map layer.

Developer Response ,

Hi there, thanks for bringing this issue to our attention. We're looking into the base map, so please stay tuned. In the meantime, a workaround option is to use the website which is optimised for mobile and small screens. If you require any additional support, please feel free to visit Thanks again for your feedback - The DBYD Team


Very frustrating

App is garbage 90 % of the time. Have to delete app and reinstall to remove the issues. Once I choose a location and set out the area for assets it glitches out and won’t allow me to go to the next step. When it works it’s great, but for someone like myself that works for a utility and need quick use of this app it becomes quite frustrating when these issues keep happening.

Rodent.64 ,

Looses half the screen

iPhone XR can’t see bottom of screen or move to next stage..

Developer Response ,

Hi there, thanks for flagging - our team is looking into this. In the meantime, do you have a zoom magnification app on your phone? If so, could you try reducing zoom to the default and try the app again? If you require additional support, please feel free to visit or reach out to us directly. - The DBYD Team

App Privacy

The developer, Esri Australia Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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