CBORD Patient 4+

I’ve been in the hospital 7 times this year and the app worked in January, February, and March. But now I’m back in May and the app appears to have updated and won’t proceed past the Hospital Facility ID. Staff here have tried to assist me but no-one can get it working. Dreadful thing to do to patients who are too tired and too ill to wait for the overworked catering staff to answer their phones. Please fix this asap. It’s a vital component in easing a patient’s recovery and should be given maximum priority.

HOSPITALS please stop using this app!!!

This is to date the worst app I’ve ever used.

“Select four options”
Blocks you out after you choose 1 or 2.

If you want a cup of tea? You have to choose between a tea bag with hot water or a tea bag with milk with no cup to drink it in. They actually make you select hot water for your tea as an option. Selecting a tea bag will just deliver you quite literally a single tea bag.

The app also doesn’t regulate with the respected hospitals protocols (which may not be the apps fault) but after you place your order the kitchen may sometimes only send up a handful of items as they have a cut off on what you can order - that the app doesn’t notify you of.

There’s no FAQ’s, there’s no help or support.

The app will not register me on the grounds that my DOB and MRN do not match a current admission as I sit here in my ward bed trying to order a meal. I’ve deleted the app and downloaded it again with the same result.
Save yourself the frustration and use the phone!