Zarraffa’s App 4+
ZCard Membership App
Zarraffa’s Management Pty Ltd
-
- Free
iPhone Screenshots
Description
Welcome to the herd!
Get all the information you need about Zarraffa’s Coffee all in one place. View our menu, find your closest store, send us feedback, earn points and redeem awards all from the Zarraffa’s Coffee app.
Register your current Zarraffa’s Z Card ® and get access to a digital card which is easy to scan in-store to earn rewards. You will also have access to: Through the app you can:
· View your current balance,
· Edit account details,
· See your purchase history made at any of our stores,
· View your current rewards.
Don’t have a Zarraffa’s Z Card®? Don’t worry! You can also sign up to join the herd with our simple process.
As a loyalty member, you will gain access to all the member benefits, such as:
· Complimentary drink on sign up,
· Earn Zarraffa’s Z$®with every drink, bulk coffee beans and okapi capsules purchase,
· Redeem Z$®in-store on drinks,
· Receive exclusive member promotions and the latest news,
· Get a complimentary drink on your birthday.
And more!
Download our app today to receive a complimentary drink on download!
What’s New
Version 1.6.4
Bug fixes and performance improvements.
Ratings and Reviews
Finally available as an app! Still room for improvement
I’ve been telling Zarraffa’s for years to launch an app! It’s finally here! Love having access to my card on my phone.
Only thing that would be great is to be able to order on the app, be told when the drink will be ready or advise when I’d like to pick up the drink, pay on the app and then just rock up to pick it up at the time advised. Or for people like me who always uses the Thermos, be able to say that I’ll come with the thermos so that I keep doing my part for the environment.
Unless Zarraffa’s team up with Green Canteen and people can just advise that they are bringing a Green Canteen reusable cup and their order will be ready in a new Green Canteen reusable cup for faster delivery.
Lots of opportunity! But well done on launching the app ☺️
Developer Response ,
Hi there, thank you for providing feedback in relation to our new Mobile App! We are always looking at ideas and suggestions to improve the features and functionality in future versions of our App.
Avoid!!! Buy a card instead!
Downloaded the app on 10 April and paid, received the confirmation email to the find that the app didn’t recognise my account.
Asked for assistance upon my next visit to buy coffee and was told that I had to contact head office.
Emailed head office and was told they would look into it but still no resolution days later, so I asked for a refund. Many emails back and forth. Advised they couldn’t refund and they would send me a card instead.
Waited a week for the card from when they apparently posted it and then emailed head office yet again to chase up. Have now been told the mail could take 30 days??? Ummmm nooo that’s not true guys.
I have been a loyal customer and have until now continued to go to my 2 fave stores, but can’t believe the lack of customer service for a paid app! Not even an offer of a free coffee for lost reward purchases during the last month. Avoid this app!
Developer Response ,
Hi BamBamSammy, we're sorry you're experiencing this issue with our app! Thank you for providing feedback in relation to our new Mobile App! We are always looking at ideas and suggestions to improve the features and functionality in future versions of our App. Can you please send through the details about your device model, iOS version and your Z Card number via http://zarraffas.com/contact-us and we will look into it. Thanks!
Zero stars- THIEVES- AVOID AT ALL COSTS
Do NOT sign up. Do not use this app. The local place was not giving out cards and to sign up you need a credit card. They don’t tell you it’s essentially a charge, so you think you are signing up and will have the $7.50 on your card to use.. but they simply take your money and don’t add it to your account.
Then you can’t order from the app, and if you go in to order they tell you you can’t use the credit “until next time”. So they’ve just grabbed more of your money.
Also the “free drink” you get upon sign up? HA. You just paid for it.. $7.50… but you still can’t use it.
Flat out stealing your money and no accountability for it. “Connect your card” they seem to tell other reviewers. Actively making sure people avoid this place and this app. You shouldn’t need to con or steal to get your money if your coffee speaks for itself.
Developer Response ,
Thank you for providing your feedback in regards to our loyalty program. We would be happy to help resolve any issues you are having with our service and we hope we can make this a pleasant experience for you! Please fill out the following feedback form on our website - http://zarraffas.com/contact-us . Thank you and we look forward to hearing from you :)
App Privacy
The developer, Zarraffa’s Management Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Zarraffas Technology PTY Ltd
- Size
- 34.9 MB
- Category
- Food & Drink
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Intellectual Plus Pty Ltd. All Rights Reserved, 2022.
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.