Donut King 4+

Been using the app for two years. Always scanned. Name showed on cash till screen but no purchase EVER recorded in the app. So annoyed I decided to delete my account and start over by selecting "delete account". It turns out, the account is "removed" from the app, but the account is not deleted. There is a big difference to me. I tried to set up a new account because I thought I had deleted my old one but it recognised my phone number as soon as I tried to start over. Logged in to see if another way to "delete" and lo and behold... all my history. Good grief.

This app is annoying, I get a notification to say my rewards are just about expired and when I check there is nothing but a blank page. No matter if you refresh, close app and go back in there is nothing the only thing that comes up is the card sometimes not all the time and the promos that’s it. This app needs way more work done to it iv had this app for a while now and since day one the rewards have never showed up.

The stuff at Fairfield shopping center don’t know how the app is working and they told me that just scan the barcode to get rewarded and it doesn’t work like that, the barcode for registration not getting rewarded as I bought two coffee and don’t get anything on the card bcos they should do it on the computer with mobile no. Or card number
Bad service, bad service