Freely 4+

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At Freely we believe a new world of travel needs a new kind of travel insurance. Freely is just that – an indispensable travel insurance app for the modern-day traveller.

• Get travel insurance in minutes.
Everything is done on the Freely app, and once you’re registered, it’s easy to tailor your coverage to suit your trip with a wide range of add-ons.

• Only pay for the coverage you need.
Travel insurance with the flexibility to adjust your coverage, even while you're away.

• 24/7 emergency assistance specialists.
Enjoy instant access to a highly qualified team of medical experts and crisis specialists.

• Quick claims, fast resolution.
We've made our claiming process quick and easy. Tell us what’s happened, and we’ll take it from there.

• Chat or talk to a real human.
Got questions? We’re here to help with a team of travel insurance experts, ready to answer your questions.


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Our Privacy Statement:
Terms of Use:
Travel Insurance Policy:

Our Privacy Statement:
Terms of Use:
Product Disclosure Statement:


© Copyright 2024 | Freely provided by Cover-More Inc., a company of Zurich.

The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Freely is a brand of Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) in Australia. In the United States, Freely travel insurance is offered and provided by Cover-More Inc. Doing business in California as Cover-More Insurance Services, CA Agency License #0N13321. Travel insurance is underwritten by Zurich American Insurance Company (NAIC # 16535). Travel assistance and claims are administered and paid by WTP Canada Inc. under the registered tradename Zurich Travel Assist. Cover-More Insurance Services Pty Ltd., Cover-More Inc., Zurich American Insurance Company, and WTP Canada Inc. are separate legal entities and part of Zurich Insurance Group.

Limits, sub-limits, conditions and exclusions apply. Freely is a brand of Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713), who administers the Freely Travel Insurance Product and Cancellation plan on behalf of the product issuer, Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Any advice is general advice only. Please consider your financial situation, needs and objectives and read the Combined FSG/PDS before deciding to buy this insurance. For information on the Target Market and Target Market Determination for this product, visit our TMD Page.

What’s New

Version 4.2.0

We've squashed a few bugs and made a number of enhancements to make the Freely experience better than ever.

Ratings and Reviews

4.8 out of 5
1.3K Ratings

1.3K Ratings

briannaortega06 ,

Amazing service!

Used Freely twice now and both times have had an amazing experience. We made claims for both trips due to travel delays/cancellations and freely were amazingly accomodating and helpful. We use freely every time now! So easy and so great.

Developer Response ,

Hi Brianna, we're delighted to hear that you've had amazing experiences with us, and we appreciate your taking the time to leave us such a positive review! We're glad that we could help you with your claims and that you find using Freely so easy. We look forward to serving you again in the future!

Moonboy 45367 ,

Nice app but… look elsewhere

Thought I was covered after purchasing only to find out several days later when I logged back in that the app didn’t accept my payment. I found an in app message saying that I needed to delete and reinstall the app and pay again for the policy.
I followed the instructions only to be left with the same error message. Then asked to upload images so they can debug.
What sounded like an easy to use experience became simply unusable. Lucky I logged in to check before I left on holidays.
Until they get their bugs ironed out, I will be looking elsewhere.

Developer Response ,

Thank you for pointing these issues out. We missed the mark. Your feedback is crucial, and we're on it to improve the app. The Freely team.

JLT96! ,

Not good for resolving booking issues

I booked with these guys and there was an error in the sled service booking. It booked in my trip for a month earlier than the dates that I entered. When I realised this I contacted them to amend the dates but since the incorrect trip dates had already past they refused to help. They said that I should of checked all of their emails to make sure that there was no errors in their booking self service system. Would not even amend the dates and wanted me to pay again for an issue with their system. Would not use again or recommend to others.

App Privacy

The developer, COVER-MORE GROUP LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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