Disclaimer:This app is intended for download and use by individuals aged 18 years and above only. The information provided through this app is for general informational purposes and is not intended to replace professional medical advice, diagnosis, or treatment. Users should consult a qualified Healthcare Professional (HCP)for any medical questions, concerns, or assistance.
The myRemote app enables users of dedicated hearing aids, purchased 2014 or later, to adapt these safely and conveniently to their individual requirements and to adjust and control them.
In addition, the myRemote app includes various services and functions that support or automatically take over the extended use of your hearing aids.
All features and services are subject to the following factors:
- brand, type and platform of the hearing aid
- specific functions supported by the hearing aid
- services offered by the brand or distributor
- country-specific availability of services
Basic functions of the myRemote app:
With the myRemote app the hearing aid wearer can use a smartphone to remote control the paired hearing aids. The myRemote app also offers a comfortable range of functions for simple devices in the entry-level segment, e.g.
- various listening programs
- tinnitus signal
- volume control
- sound balance
Hearing aid-dependent functions of the app:
Depending on the technical equipment of the hearing aids and depending on the default functions of the provider, the myRemote allows the following functions to be controlled, like
- directional hearing
- separate adjustment of both hearing aids
- muting the hearing aids
- volume control
- motion sensor
... as well as displaying and setting the battery charge status, warning signals, device usage and statistics for user satisfaction
Services at a glance:
The availability of the listed services and features depends on the make and model of the hearing aid, distribution channel, country / region and service package.
Brand specific Features:
In addition to the features and services that are available to all users, this app includes features that are designed and made available to specific brands only.
The user guide for the app can be accessed from the app settings menu. Alternatively, you can download the user guide in electronic form from www.wsaud.com or order a printed version from the same address. The printed version will be made available to you free of charge within 7 working days.
Manufactured by
WSAUD A/S
Nymøllevej 6
3540 Lynge
Denmark
UDI-DI (01)05714880113181
I purchased my Advance Elite HAs from Specsavers recently and this is the app that controls them on my iPhone 12 Pro. While it is fairly basic it frankly does what it is programmed for reliably. Working with my audiologist he has reprogrammed a couple of the custom programs to my requirements. For example, I wanted some more bass and less treble in the “Listening to Music” program. And some more very low frequency (LFE) volume for “Television” to get more of the sub woofer without raising the level of the sub itself. While having the ability to alter EQ myself would be nice, to be honest the balance control does help a little and probably enough for all but finicky folk like me. Finally, the direction feature works really well when the Automatic program just doesn’t quite get it right. Thumbs up from me with just a mark off for being basic.
Default setting
Rexie04
I like the app except for one thing. I like to have the tinnitus setting on and adjust the volume to suit me. I have to go through this each time I put my hearing aids in. A default button would be great to save this initial setup rather than going through this setup each time.
Basic App which requires App reinstalling to restore functionality
Geoff#
I have Specsavers Elite 680 RIC Li T hearing aids and the App has been running fine for 5 months until it lost functionality with the Bluetooth connection. The Bluetooth indicator in the App was flashing and although the sound check for each hearing aid worked, Bluetooth could not be connected by turning off and off the hearing aids. The only way I could fix the problem was to delete the App and reinstalling it.It is interesting on reinstalling the App there is a more detailed procedure for connecting Bluetooth.
Terrible doesn't stay connected
Schmamy1122
Atrocious app, doesn't even work?? I wear one hearing aid but bought a pair for certain setting where it would be helpful to have the full functionality but it won't let me connect via Bluetooth with only one and I can't connect manually either. My audiologist helps me connect it in the appointments but it doesn't even stay connected so it's completely useless and I can only change the volume on the actual device. Really disappointing.
• Platform improvements for better performance and future compatibility.
• Bug fixes and stability improvements.
Version 2.8.0
The developer, Sivantos Pte. Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
