Instant Consult 4+

Online Doctors - Australia

Instant Consult Pty Ltd

Designed for iPad

    • Free



Download Australia's Leading Telehealth App | Gold Standard & Premium Service

Consults from just $45 and bulk-billed with a valid Medicare card for patients under 12 months of age.

Instant Consult provides you with the ability to have a health consultation with an Australian registered, fully qualified and experienced Doctor via video call, anywhere in Australia.

We provide a platform for affordable and effective health consultations supplementing the traditional health care system. The ultimate benefit of Instant Consult is the convenience to patients. No need to book an appointment – simply “Request a Consult” and the first available Doctor will connect with you instantly.

Our GP's can issue Medical Certificates, Prescriptions (including Repeats), Specialist Referrals, Pathology Requests and Radiology Requests, as well as offer general medical advice through the video consult. Suitable medical consultations can be effectively managed online via video call.

Visit the FAQ page at if you have any queries. There are more FAQs available to view once you login to the app.

What’s New

Version 9.93

- Future date booking ability.
- Improvements to 'Family Profile' feature.
- Improvements to doctor video call connectivity.
- Integration with Medicare Online.
- Improvements to software of consult notes, Medical Certificates, Prescriptions, Specialist Referrals, Pathology and Imaging Requests.
- Implemented permission prompts for notifications, camera and microphone.
- Improvements to online doctor status.

Ratings and Reviews

4.8 out of 5
5.6K Ratings

5.6K Ratings

AngelaS88 ,

Great app, great service!

I’ve tried a few of these types of apps in the past with little success (technical issues, no doctors available etc) and I’d pretty much given up on the whole concept - until I came across this one. User friendly, easy to create an account and fast! Within 5 minutes I had setup my account and had a doctor on the screen. The doctor was great, I was only after a prescription but he still took the time to ask me about my health in general. Minutes later I had my prescription sent to my phone and I was good to go. Super convenient and beats having to find a suitable doctor’s appointment, make the trek to the surgery and be sitting around in a waiting room for extended periods of time waiting for your turn. I’ll use this app in future for any occasion where I don’t have to be physically examined or seen by a doctor. Great for referrals, scripts and general consults. Really love this app and I recommend it to everyone!

ehmbee83 ,

Vital service let down by poor app

Really appreciative that this service exists. So helpful to be able to do a video consult with a doctor late at night rather than taking my child to the hospital and waiting 4 hours. The app itself is simple enough to use and has sufficient functionality. However the performance is very bad. I waited in the queue three times and received an error and had to start again. When I finally got connected to a doctor, I was so fearful my connection would drop out. Thankfully it didn’t. However after the call finished, the app did freeze. I wasn’t able to leave feedback for my doctor (5 stars if I could) and there is no way to update this afterwards. It would also be helpful to see what position you are in the queue. When I was in the queue, the app just kept flashing up ‘average wait time 5 minutes’. Each time I waited more than 20 minutes before being connected. I would prefer to know how many people are ahead of me and to see that number decrease as I get closer to seeing a doctor.
Also, it would be helpful to reverse the camera so I can show the doctor something and see if the camera is picking it up correctly. Hopefully there’s continued improvement in the app because it’s an important service.

Developer Response ,

Thank you so much for taking the time to leave your feedback and review :) We are continually improving the functionality and quality of the app with feedback from patients such as yourself. We are very sorry you did not have a 5-star experience, but hope your next one with us is much better. If you have any other queries, please do not hesitate to contact us at

jakebr 1234 ,

Full of potential to fill healthcare gaps!

Consult was very helpful for a Saturday morning app for a child in pain with nowhere to go. Thank goodness for this service - it allowed us access to healthcare where we were turned away at other booked out centres.
The app needs some work and there are some false claims that should be addressed.
I downloaded the app as it claimed less than 15minute wait and no booking necessary. After putting all my info in it said 45min wait and then told me the queue was full and to try again later. Not sure where else to go I kept hitting refresh until I finally got in the queue. A 5minute timer flashed for about 20mins and I kept getting error messages saying something went wrong. I nearly cancelled out but thankfully I didn’t because we were eventually seen. Not as concerned about waiting as I was about not being sure I was actually in the queue or not.
Fee was exceptional- $35. I was very happy. Please fix the couple of bugs as this service is soo much better than other out of hours services. Even dial a doctor won’t send a doc to our area anymore as we are on the outskirts of town.

Developer Response ,

Thank you for taking the time to leave this feedback and we are so sorry you experienced a longer than usual wait time. We are working hard to onboard more experienced and fantastic GPs to service you faster. We strive to improve our quality of service at every opportunity. We appreciate the time it took you to leave this detailed review.

Thank you so much for your patience. We had a recent app update where we are able to have more patients and doctors online now! We understand you may have found an alternative solution to your healthcare needs in the meantime, however if you do need to use us again in the future, we do hope you try again. Thank you again for the feedback.

App Privacy

The developer, Instant Consult Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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