Instant Consult provides you with the ability to have a health consultation with an Australian registered, fully qualified and experienced Doctor via video call, anywhere in Australia. We provide a platform for affordable and effective health consultations supplementing the traditional health care system. The ultimate benefit of Instant Consult is the convenience to patients. No need to book an appointment – simply “Request a Consult” and the first available Doctor will connect with you instantly.
Our Doctors specialise in Medical Certificates, Prescriptions (including Repeats), Specialist Referrals, Pathology Requests and Radiology Requests. You can also speak to our Doctors for just about any general medical issue, including cold and flu, sore throat, sexual health, diarrhoea, vomiting and more. Suitable medical consultations can be effectively managed online via video call. Using Instant Consult takes pressure off medical practices as well as after hour hospital visits, letting your local doctors and nurses focus on physical examination and genuine emergency care.
Visit the FAQ page at www.instantconsult.com.au if you have any queries. There are more FAQs available to view once you login to the app.
- Improvements to software of Medical Certificates, Prescriptions, Specialist Referrals, Pathology and Imaging Requests.
- Bug fixes of video call notifications.
- Improvements to online doctor status.
- Refreshed homepage displaying position in queue.
- Created new iPad UI.
- Introduction to our new Professional Partners Booking System.
- Updated SDK 13.
- Fixed push notification issues for iOS V13+.
Ratings and Reviews
It’s good but I’m poor.
Fantastic app. Used to be really practical - still is if you have the cash I guess. Was my main dr. For a bit now a bit pricy for me, fantastic for uni stuff and you get the certificate right on your phone. Would love to see a cheaper competitor come out. I think it started being a uni students best mate but now is probably more geared towards full time workers. Bit heart broken that I went to go use it and the price had gone up but that’s life. Great job on the app guys.
Could be great but l won’t use again
Such a convenient service, however I won’t be using again due to a ‘miscommunication’ with the Dr that prompted them to try and charge me an additional consult fee.
I called, sick on a Saturday night chasing a certificate for that day and likely the following day.
I worded this as “I will definitely need a certificate for today and I don’t know how I will go tomorrow?”, opting for the Dr’s advice on the matter.
The Dr responded with “so you need a certificate for today?” To which I replied “yes and I will probably need one for tomorrow too”, to which the Dr replied again confirming if I needed one for today; I of course said yes, because I did and he said it was all done and the consult was over in 2 minutes.
I had assumed he heard that I needed one for tomorrow and wanted confirmation that I needed today’s date too (as it was quite late - approx 11pm)
The call disconnected and I checked my inbox to receive a certificate for the Saturday only.
I called back straight away and the response from the supervisor was that regardless of what was said, if I wanted another certificate I’d have to pay another $35.
New IOS Update
Tried to dial in for a consult as my new updated IOS software on my iPhone wasnt compatible, come on its 2019 with the advancement in technology this sort of stuff shouldn’t happen. Need to be better in future.
Up to six family members will be able to use this app with Family Sharing enabled.