Instant Consult provides you with the ability to have a health consultation with an Australian registered, fully qualified and experienced Doctor via video call, anywhere in Australia.

We provide a platform for affordable and effective health consultations supplementing the traditional health care system. The ultimate benefit of Instant Consult is the convenience to patients. No need to book an appointment – simply “Request a Consult” and the first available Doctor will connect with you instantly.

Consults from just $35 and bulk-billed with a valid Medicare card for eligible patients.

Our GP's can issue Medical Certificates, Prescriptions (including Repeats), Specialist Referrals, Pathology Requests and Radiology Requests, as well as offer general medical advice through the video consult. Suitable medical consultations can be effectively managed online via video call.

Visit the FAQ page at if you have any queries. There are more FAQs available to view once you login to the app.

What’s New

Version 8.0

- Updated doctor video call screen.
- Improvements to homepage/dashboard.
- Integration with Medical Online.
- Improvements to software of consult notes, Medical Certificates, Prescriptions, Specialist Referrals, Pathology and Imaging Requests.
- Implemented permission prompts for notifications, camera and microphone.
- Improvements to online doctor status.

Ratings and Reviews

4.8 out of 5
1.1K Ratings

1.1K Ratings

chooooioioiooooooo ,

Best telehealth consultation app

Instant Consult are the best! Functional app and easy to use, doctors don’t rush you, always friendly, professional and pretty chill. They can send your prescription right to the local chemist too and supply medical certificates which is neato. I actually haven’t ever had such a consistently positive experience at an in person GP practice. I wish I could see these guys as regular GPs! (Maybe in the future...?)

On an overall note, even before they accepted bulk billing their privately billed consultations were more affordable than an in-person GP, which was actually extremely cool. They really could have charged a lot more back when the concept of telehealth consults wasn’t as widespread or even supported under Medicare, so you can tell they were focusing on the accessibility of the service even back then.

Only feedback I have is that the login screen doesn’t accept pasting of info from the clipboard. Please turn this on for those of us using password managers :)

Developer Response ,

Thank you so much for this valuable feedback and 5 star review! We are so glad your experience using our service has been so wonderful. Thank you also for the suggestion regarding pasting passwords - our developers are working on this feature in the next app update :)

chelsea whits ,

Instant consult is a game changer

As a new mum this app and service has been a godsend for me. It makes visiting a doctor so much easier and safer during the COVID-19 pandemic. I would like to see this service continue once it is over. I look back at how many wasted hours of my life I spent sitting in medical centre waiting rooms, waiting to see a doctor. With this you can schedule it when you have time, not when the doctor has time and you can be at home doing other things while waiting for a consult. It’s brilliant and I highly recommend. The doctors must read your profile before starting the consult as each time I’ve used this, they know what’s going on and get straight to the point. Once again BRILLIANT!!!! 11/10 starts from me.

Developer Response ,

Thank you so much for your amazing feedback. We are so glad we could assist you. If there is anything we can do for you, just let us know at! Hope you have a wonderful day :)

Nettie@21 ,

Instant Consult: Easy & responsive

I needed repeat prescriptions of my tablets and couldn’t get a ph consult with my GP or any other GP in same practice. I phoned the Instant consult line and got easy instructions to download App, put in my details/medical history/Medicare card # and request. Payment was easy and within 10min start to finish Dr Julian Lee had contacted me by Telehealth. This service has eased my anxiety of not being able to get a prescription from my own GP, especially with New Years Public holiday in 2 days, and going away on holidays.
I would recommend this to anyone caught in situation like mine. I will make an appointment to see my GP in the New Year and recommend people to continue to stay connected to their own GP as well.
Thankyou Instant Consult.

Developer Response ,

Thank you so much for your amazing feedback. We are so glad we could assist you. If there is anything we can do for you, just let us know at! Hope you have a wonderful day :)

App Privacy

The developer, Instant Consult Pty Ltd, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


Instant Consult Pty Ltd
44.8 MB

Requires iOS 12.2 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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