iSolarCloud

Name: iSolarCloud
Rating: 2.2 (534 reviews)
Author: Sungrow Power Supply Co., Ltd.

Productivity

Free

534 Ratings
Ages

4+
Years
Category

Productivity
Developer

Sungrow Power Supply Co., Ltd.
Language

EN
+ 17 More
Size

337.7
MB

iSolarCloud provides intelligent operation analysis and mobile O&M services for PV and ES plants. Our services include plant access, remote parameter configuration, WLAN configuration, data collection, power generation trend monitoring, fault management, smart push, device monitoring, etc. Version Highlights: Optimized plant creation process for higher simplicity and efficiency; Real-time weather updates to track plant power changes.

Ratings & Reviews

2.2

out of 5

534 Ratings

Farcical
16/03/2023

Augural
As I look through the reviews - it’s the same story repeated over and over. In fact it’s the same when in contact with any of the sungrow technicians or engineers from australia. Horrendous support - in fact borderline non existent. I’m almost certain this operation is managed by children. Unfortunately a great product let down by poor user interface with what appears to be zero development in the year I’ve own it. No effort appears to have been made to improve issues in the time(approx 1yr) I’ve been a user. Considering the exorbitant costs of installing a solar and battery - as a customer, This app which is supposed to help compute pay back period (amongst other things, which are also inadequately programmed) does not even have a field for daily supply charge. If you’re looking for a well designed and supported app that displays system performance consistently and accurately then avoid this software like the plague. A real shame to be honest.
Farcical
16/03/2023

Augural

As I look through the reviews - it’s the same story repeated over and over. In fact it’s the same when in contact with any of the sungrow technicians or engineers from australia. Horrendous support - in fact borderline non existent. I’m almost certain this operation is managed by children. Unfortunately a great product let down by poor user interface with what appears to be zero development in the year I’ve own it. No effort appears to have been made to improve issues in the time(approx 1yr) I’ve been a user. Considering the exorbitant costs of installing a solar and battery - as a customer, This app which is supposed to help compute pay back period (amongst other things, which are also inadequately programmed) does not even have a field for daily supply charge. If you’re looking for a well designed and supported app that displays system performance consistently and accurately then avoid this software like the plague. A real shame to be honest.
Good one
01/12/2020

Purus
I downloaded this app yesterday and was scratching my head for the wifi connection for a while, why such complex setup in an easy going world? I felt sorry for the developers and designers of this app for instance. I didn’t understand why this app wanted me keep connected to the inverter’s network SSID whenever I opened this app which cut my internet connection. That made a bad first impression on this app. But then after a day, I opened this app again and it started asking me to do the setup again which I did anyway. And this time it went all smooth. After the setup, it stopped asking me connect to inverter’s SSID again and all working good. Though it needs a bit of improvement with respect to editing the information already provided, it looks good to me now. Still, I don’t understand why it did not do its job on day one which really frustrated me after spending more time on it. Expecting to see more good updates and bug fixes and improvements from the developers to keep this app cool and running as expected.
Good one
01/12/2020

Purus

I downloaded this app yesterday and was scratching my head for the wifi connection for a while, why such complex setup in an easy going world? I felt sorry for the developers and designers of this app for instance. I didn’t understand why this app wanted me keep connected to the inverter’s network SSID whenever I opened this app which cut my internet connection. That made a bad first impression on this app. But then after a day, I opened this app again and it started asking me to do the setup again which I did anyway. And this time it went all smooth. After the setup, it stopped asking me connect to inverter’s SSID again and all working good. Though it needs a bit of improvement with respect to editing the information already provided, it looks good to me now. Still, I don’t understand why it did not do its job on day one which really frustrated me after spending more time on it. Expecting to see more good updates and bug fixes and improvements from the developers to keep this app cool and running as expected.
Unable to Configure Tariff in Australia
28/05/2023

JanL63
I have just had solar panels installed. I am enjoying the app and especially like the overview tab which is intuitive and easy to understand. Straight away we have been able to make changes to our consumption which will save us even more money, such as setting the hot water timer to heat during the day instead of overnight where we would have been paying from the grid instead of using the solar power.My one disappointment is that I cannot accurately configure the tariff. I am in Australia and although there is option to choose AUD, the app does not have enough fields to enter the tariffs required. I can enter the feed in tariff ok, however for the consumption tariff my energy company has different rates for Monday to Fridays, Public Holidays and weekends but there is nowhere to enter this. Also there is nowhere to put the daily charge. If the developers could update this, it would be a great app
Unable to Configure Tariff in Australia
28/05/2023

JanL63

I have just had solar panels installed. I am enjoying the app and especially like the overview tab which is intuitive and easy to understand. Straight away we have been able to make changes to our consumption which will save us even more money, such as setting the hot water timer to heat during the day instead of overnight where we would have been paying from the grid instead of using the solar power.My one disappointment is that I cannot accurately configure the tariff. I am in Australia and although there is option to choose AUD, the app does not have enough fields to enter the tariffs required. I can enter the feed in tariff ok, however for the consumption tariff my energy company has different rates for Monday to Fridays, Public Holidays and weekends but there is nowhere to enter this. Also there is nowhere to put the daily charge. If the developers could update this, it would be a great app
Better but still not good
27/11/2024

Charliemelb
When we first installed our solar in Brisbane 20 months ago, this app was a joke. Nothing made any sense. I stopped using it and relied on my provider to tell me feed-in and consumption numbers. Since the redesign it’s a lot better but some of the graphs are still pretty bad. But I can live with that. What I cannot live with is that the devs do not seem to understand how to calculate what they call ‘day earnings’. It’s a simple calculation a 5 year old can do: energy purchased minus energy sold = day earnings (or costs in most instances with the abysmal feed in tariffs). The revenue calc is all over the shop. Purchase costs is correct but how on earth they calculate the revenue from feed in is beyond me. I’ve seen some cloudy days where the revenue shows a feed in tariff of $1.22. Other days it’s 25 cents, 19 cents. I get 4 cents from my provider. And that’s in the tariff settings of the app. Why not use it?Do better.
Better but still not good
27/11/2024

Charliemelb

When we first installed our solar in Brisbane 20 months ago, this app was a joke. Nothing made any sense. I stopped using it and relied on my provider to tell me feed-in and consumption numbers. Since the redesign it’s a lot better but some of the graphs are still pretty bad. But I can live with that. What I cannot live with is that the devs do not seem to understand how to calculate what they call ‘day earnings’. It’s a simple calculation a 5 year old can do: energy purchased minus energy sold = day earnings (or costs in most instances with the abysmal feed in tariffs). The revenue calc is all over the shop. Purchase costs is correct but how on earth they calculate the revenue from feed in is beyond me. I’ve seen some cloudy days where the revenue shows a feed in tariff of $1.22. Other days it’s 25 cents, 19 cents. I get 4 cents from my provider. And that’s in the tariff settings of the app. Why not use it?Do better.

[New Feature] Plant design now supports Quick Design and Standard Design [New Feature] Inverter software version is now shown on iSolarCloud [New Feature] iSolarCloud now displays more inverter data

Version 2.1.6.20251223

29/12/2025

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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