Mad Paws - Pet Sitting Service 4+

Find Pet Sitters, Pet Boarding

Mad Paws

Designed for iPhone

    • Free

iPhone Screenshots

Description

Mad Paws is a platform that connects thousands of Pet Owners with loving Pet Sitters across Australia.

With the Mad Paws app you can search for local, pet friendly accommodation, meet the perfect Sitter, book a worry-free holiday for your pet, and receive photo updates.

For Pet Owners, you can find someone you can trust to love your pet when you’re away.
• Search through our database of verified and trusted Pet Sitters.
• Get personal care for your pet at an affordable price.
• Find local pet-friendly accommodation with premium insurance on us!
• Book through our secure payments gateway using Paypal, or any credit card.
• Keep in touch, with live photo updates from your Pet Sitter.

For pet service providers, manage your business and find customers wherever you are.
• Get paid to play with cute pets!
• You choose how much to charge and what times to work.
• Learn about best practice on how to take care of pets from experts.
• Manage enquiries, accept, decline and send special offers to your clients.
• Exclusive access to thousands of potential Pet Owners across Australia.

Notes:
• Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 5.8.1

Introducing Task Actions: Enhancing the booking experience, users will now see a banner atop the chat, displaying key details about their booking(s) and convenient buttons. Take quick actions and progress seamlessly. Task Actions also serve as helpful reminders for required actions.

Behind-the-Scenes Improvements: Enhancements for smoother functionality and improved performance.

Ratings and Reviews

4.7 out of 5
4.4K Ratings

4.4K Ratings

Charlotte 150 ,

Great app but needs more flexibility

Mad paws has been great for me as a sitter and allowed be to easily find customers and work even without heaps of experience. They take care of insurance and payments which is a relief for me and worth the 20% fee.

The two changes I want to see made is the option for twice a day check ins for owners (I currently get them to select my pet sitting rate which doesn’t feel right) and I want to be able to grandfather in payments so that prices don’t raise for my existing clients unless I want them to. (It would be great if you could set per client).

Dancer 61 ,

Madpaws

Seriously one of the worst, most frustrating apps I’ve ever used which is clunky, ineffective and impossible to get right! To top of the fact that when I booked my job using the calendar - showed highlighted for two weeks but advertised as only the starting & finishing date - so TWO DAYS!! Unsurprisingly a lot of confusion was caused and I found my sitter elsewhere. Help was impossible to get and I found that people trying to book work have endless problems as well. You cannot upload pics easily - it tells you you have but then they’re either not there or have somehow migrated to a different pet! I lost count of how many times it took me to finish it only to find when I went back in that half the info had disappeared or changed and I had to start again. Then there’s the fact that it was suggesting people who lived up to 80kms away for ‘House visits twice a day’ - because that’s going to work! Hopeless and frustrating and I’ve ultimately found someone on a different platform. I’ll be deleting Madpaws as soon as this is approved and published - I’d really love an apology or at least acknowledgment but as I couldn’t get a response when I was going to be a paying customer - I’m not holding my breath!

Developer Response ,

We are really sorry for the trouble and we appreciate you bringing these issues to our attention. It would be much appreciated if you could email us at product@madpaws.com.au with more details about the calendar and images issues. We will look into this further! Kind regards, Irina@MadPaws

werriston ,

Sadly just an awful app, and a flawed system

A great idea, but the app is beyond frustrating. Most basic functions can’t be performed in-app, instead redirecting to your mobile browser where the user is required to sign in etc. each and every time. Additionally, the functionality of the iOS version (and indeed the full desktop website version) is clunky and confusing, the navigation counterintuitive and the information often unclear. There are a few other reasons the system just doesn’t live up to its promise: pet-owners cancelling last-minute, or often not even bothering to read the services that sitters offer so you find yourself at a meet-and-greet with very crossed wires about what the job is, for example. The recommended fees/rates set by Mad Paws for every tier of pet care are also woefully, absurdly, low. I was hopeful about Mad Paws and the potential to generate some supplementary income, but I’ve found the app, and the process, to be so unnecessarily convoluted and annoying that I’m deleting it and doing a good old fashioned flyer drop in my local area.

App Privacy

The developer, Mad Paws, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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