Mindway: Stop Overthinking 4+

This app is a time waster. It asks for so much information that isn’t relevant to the healing you need. Instead of offering easy tasks to complete, it feels more like a chore having to note every single thing you do daily, without an outcome or any sort of explanation for it. The app is poorly structured, adding to the frustration. If you’re looking for help with anxiety, this app might actually increase your stress due to the burden of filling out everything daily.

I felt exhausted just a few minutes into filling out so much information and finding that it is not providing enough tasks to help alleviate my stress. When I asked for a refund because the app didn’t meet my needs, they refused, even though I had only used it for 5-10 minutes.

Thank you for your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced with our app. We understand that providing a lot of information can feel overwhelming and not helpful to your healing process.

Our intention is to gather detailed insights to personalize your experience and help you better understand your thought patterns, but we recognize that it can seem like a burden. We are actively working on simplifying the process and making it more user-friendly.

Regarding the tasks, we're sorry to hear they didn't meet your expectations. We aim to offer practical steps and will certainly consider your feedback to improve the structure and effectiveness of our guidance.

If you believe there has been a misunderstanding, please contact us directly at hello@mindway.app with your account email and order number so we can review your case in more detail.

Thank you for bringing these issues to our attention. We are committed to improving and providing a better experience for all our users.

Best regards,
Mindway Team

If you’re looking for an app to send you an alert every hour to remember to drink water then this is the app for you. That is the extend of this app. Additionally even if you only subscribe to a trial period they make it extremely difficult to unsubscribe and will over charge you and not refund you for this over charge. If you google the company doesn’t exist anywhere and is difficult to find who really owns it. Save yourself the pain and don’t purchase this. If you are looking for a true wellness app go for a known brand name.

Thank you for sharing your feedback.


Our aim is to provide a comprehensive guide to help manage overthinking using mindfulness techniques. It sounds like the app's features did not align with what you were looking for, and we apologize for that.

Regarding the subscription issues, we're sorry for any confusion or inconvenience caused. If you subscribed through our website, you need to contact our support team at hello@mindway.app to cancel the subscription. If the subscription was made through the app store, it must be canceled through your Apple or Google account. To address the overcharge, please provide your account email and order number by contacting hello@mindway.app so we can investigate and resolve the issue promptly.

We understand your concern about the company's transparency. We are committed to providing a reliable and effective service, and we take your concerns seriously. Your feedback will help us improve our service and communication.

Thank you for bringing these issues to our attention. We appreciate your patience as we work to resolve them.

This is a complete and total scam. I purchased a weeks subscription to try it out. The app is useless. There is no personal plan like it sells it to you. After a week they charged me 5 times my original subscription fee when it was never approved.

There is no way to unsubscribe other than writing to them and giving 48 hours notice. They are preying on people with mental health issues and are ripping them off. Its a disgrace and I don’t know how they’re app is not taken down.

We’re truly sorry to hear about your experience, and we take your concerns very seriously. We understand how frustrating it must have been to face these issues. Regarding the subscription, it seems there was a misunderstanding about how our subscription renewals work. The cancellation process requires contacting our support team with at least 48 hours' notice before the end of the current period, as detailed during checkout and in our terms and conditions.

If you believe there was an error with the charges, please reach out to us at hello@mindway.app with your account email and order number, and we will investigate this further to provide assistance.

Sincerely,
Mindway Team