MyFoxtel 4+

FOXTEL Management Pty Ltd

    • Free

Description

The MyFoxtel app is an easy-to-use, free app that helps you manage your Foxtel account. You can find new shows in the TV Guide to record to your Foxtel iQ box, order Main Events, see your Foxtel Rewards, and get any help you need. The app is available to use wherever you are in Australia!

To stream Live TV and On Demand content from your subscription please search for our Foxtel Go App.


TV Guide
- Browse and search for upcoming shows on the Foxtel TV Guide.
- Change and save channels on your Foxtel box or Favourites list.
- Record shows straight to your Foxtel iQ box and watch later.
- Set reminders for shows you want to watch.
- Series Link programs and record a whole series (when available).

Foxtel Rewards
- Become a Foxtel Rewards member for free (Eligible customers only).
- View and claim perks such as access to amazing experiences, events, tickets, and bonuses.

Manage my account
- Update your Foxtel package or bundle to include more content.
- View and pay your bills and update any payment details.
- View, reschedule and cancel any technician appointments.
- Update your personal contact details.
- Change your set top box nicknames.

Shop
- Purchase Main Events directly to your Foxtel box.
- Add the latest Foxtel remotes and extra technology.
- Add Foxtel Broadband to your account and get all bills in one place.

Support
- Find articles to help you with any trouble shooting.
- Read FAQs that may answer any questions you have.
- Message us directly from within the app for any help you need.

What’s New

Version 9.0.3

Thank you for using the MyFoxtel app. We are constantly working to improve the experience to ensure the app is easy to use and offers the most benefit to our customers in managing their accounts and seeing the great content that Foxtel has to offer.

This release includes:

Improvements and bug fixes
The app make things easier for you? Give us a rating. Your feedback helps us create a better experience.

For contact options visit us at https://www.foxtel.com.au/about/contact.html

Ratings and Reviews

4.5 out of 5
34.5K Ratings

34.5K Ratings

Pelliccan ,

My Foxtel app is top of the range

Compared to other tv apps this Foxtel app has everything you need and much more. They provide everything in one including customer service and support, billing, TV guide, rewards for loyal customers at no extra charge and upgrading pkgs to booking technical support.
Thank You Foxtel for finally getting your app right to supply and support your customers.
Only thing that needs upgrade is live chat bcoz it still needs much more improvements. Minimal compared to the 99% balance of your app, services information rewards account and customer support service very very good!! 😊😊😊

Developer Response ,

Hi Pelliccan. Please could you send details of what you are experiencing to our App support team at myfoxtelsupport@foxtel.com.au? Thanks MyFoxtel App Support

Evie😬 ,

International Cricket Fixtures

I appreciate the cricket coverage that Foxtel provides. I realise that the Ashes series is unavailable to Foxtel, but feel like you need to provide more international cricket coverage over the coming months, apart from the Vitality Blast.
There is a series between Afghanistan and Bangladesh that would be great to watch. When I contacted Foxtel about it, the reply I got said that it was “unavailable”. I’m not sure what that can possibly mean apart from thinking that you are not prepared to pay for it. There have been quite a few international fixtures that have been overlooked in the recent past, and it’s even more disappointing to find that Kayo seems to have extra content.
My daughter and I continually find that we get a “content unavailable” message in the middle of the night and it leaves us unable to stream anything. We follow the instructions on the Foxtel help page, but it doesn’t work. Probably because there’s nothing actually wrong at our end, but you are just offline. Which is annoying for shift workers.
So all in all I would have to say that Foxtel could do better.

Rippedofftoo ,

My Foxtel App and IQ5

Both are a load of rubbish…the app is not maintained to any particular standards…it often has wrong pictures relating to tv shows, you have to keep putting your favourite shows back on the app it doesn’t even recognise daylight saving..I’ve had problems since August 2022 and there are so many technical support working to supposedly fix the app it has got to the point where no one actually knows what has gone wrong…and I never get a proper update on the progress fitting it..in October 2023 it was synced with the IQ5 and the FTA and HD channel have all disappeared…the IQ5 has no indication if it is recording when turned off, it regularly drops the settings and there is no reset button other than a small dot you have to use a pen/pencil to reset or turn it off at the wall socket and then leave for a few minutes..then that often doesn’t work and requires a second attemp…the app has not been updated for 2 months and the statement on the app about a good experience for customers is completely fails…it just a rubbish app..
It lacks any kind of thought..it simply is not fit for purpose.

App Privacy

The developer, FOXTEL Management Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

You Might Also Like

SBS On Demand
Entertainment
The Lott
Entertainment
Oz Lotteries
Entertainment
HOYTS Australia
Entertainment
BritBox by BBC & ITV
Entertainment
beIN SPORTS CONNECT APAC
Entertainment