Nando's Australia 4+

Nando's Australia Pty Ltd

Designed for iPad

    • Free

Screenshots

Description

Your Nando’s fix in just a few clicks.

Wherever you are, whatever you’re doing, a delicious fiery hit of Nando’s famous PERi-PERi flame-grilled chicken is just a few dexterous thumb maneuvers away. Promise.

Here’s the down-low on your download…

The basics

First and foremost, this is an ordering app. Obvious, right? Have your favourite Nando’s bites brought to your table, awaiting pick-up, or delivered to your door. Easy as.

Get all the perks

Swipe your unique barcode and earn points for every dollar you spend – delivery, pick-up, or dine-in. Then, redeem on even more deliciousness, or something from our exclusive Nando’s Merch Store. Plus, manage your offers, points, and membership details, all in one place.

Customise your cravings

We all have different tastes. Luckily though, we cater to each and every one. Pick your flavour, add extras, make it a meal, and more.

Track the taste

Find your nearest Nando’s restaurant with our app’s convenient location feature.

Sticking to your usual?

You know what you like, and so do we. Easily re-order your Nando’s favourites with one tap.

Easy pay options

Choose from MasterCard, Visa, Google Pay, Apple Pay, and Paypal.

Contactless

Your hands are about to get saucy anyway. So, stay contactless and order safely online through our app.

What’s New

Version 19.0.1

We like our app the way we like our chicken: Fired up and all things PERi-PERi. We’ve spiced things up with a few new optimisations and bug fixes.

Ratings and Reviews

3.0 out of 5
37 Ratings

37 Ratings

sweetchilliphil ,

App is solid, customer support is a little shaky.

App works as required and has a pretty decent user experience. Text and icons do feel a bit on the tiny side, even for someone with great vision. It’s also a little annoying about changing personal details, requiring you to contact a human just to change your mobile number. A little annoying when you want to order right there and then, but hit a blocker just to change your contact number.

Support is a little annoying. I didn’t receive an item in full and the only reply I got was “we’ll tell the restaurant off” and that’s it. At least with UberEats, I’m confident I’ll be reimbursed for a missing item pretty much right away. I’m all for supporting businesses more, but I’d rather stick with a platform where I’m more confident I’m better protected as a consumer.

PeriPeriFailure ,

The app may charge your account without acknowledging the order

I was at the store at Nandos Rouse Hill and placed an order using the Nandos app and selected PayPal as the payment method. PayPal confirmed payment but the nandos app did not recognise it. I spoke to the store manager and she advised their system did not receive the order and asked me to try again. I tried again in front of her and PayPal charged my account a second time but again the app and the store system did not receive the order. The store manager then advised me that as the store did not receive the order and will not pick up the payment from PayPal, I’ll get my money back from PayPal. I then placed the order without the app using my bank card. However two days later both unsuccessful purchases was charged to my bank account by PayPal.

I tried calling Nandos customer service many times which I don’t think actually exists. Every time I was told there’s a 3 minutes wait by an automated voice and after 7 minutes of waiting the call gets disconnected saying no agents are available.

Developer Response ,

Hello, thank you so much for letting us know about your experience. We’re really sorry to hear about the trouble with PayPal, and we truly appreciate your feedback as it helps us make your experience better. We’re actively working on resolving this and hope to have it fixed soon. In the meantime, please use a different payment method when you visit us to avoid any further hassles. If you run into any more issues or need help, please feel free to reach out to our customer care team at customercare@nandos.com.au and they’ll be happy to assist you. Thank you for your patience and understanding.

Bigger sexy ,

Can't add things you can add in store?!?

Useless. If I want to add something to a menu item I am given about 5 choices - not all possible choices. So if I want to add peri sauce to my avo wrap the only option is vegan peri sauce.
Weird to allow you to add some things from a small select group.
Renders it useless as I have to order in store anyway.

App Privacy

The developer, Nando's Australia Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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