NZeTA – Get it before you go

Download this free official New Zealand government app and use it to request your NZeTA and pay the IVL. The app is the fastest way to request an NZeTA and should take you less than 5 minutes.

You can use the app to scan your passport to upload your details and scan your credit or debit card for ease of payment. An NZeTA request costs NZD $9.

You can request and pay for up to 10 NZeTAs in one transaction for your family or group.

What are the NZeTA & IVL?

The NZeTA is a border security measure introduced by the New Zealand Government on 1 October 2019.

To find out more, visit the Immigration New Zealand website.
Most visitors coming to New Zealand must pay an International Visitor Conservation and Tourism Levy (IVL) of NZD $35. The IVL is a way for you to contribute directly to the tourism infrastructure you use and help protect the natural environment you enjoy during your stay in New Zealand. For more information on the IVL, visit this website

The Legal stuff

Immigration New Zealand (INZ) will use the information you provide in this app about yourself or others, including photographs, to assess NZeTA requests. Information may also be used to improve INZ’s services and administration of the Immigration Act 2009. See our privacy statement ( for more information about our handling of personal information and your rights. The use of this app is subject to our terms of use

It is your responsibility to ensure that to the best of your knowledge the information you provide via this app is accurate and that you answer the questions truthfully and correctly. The information will be retained and will become part of New Zealand immigration records. INZ may provide information to other agencies in New Zealand and overseas where such disclosure is required or permitted by the Privacy Act 1993, or otherwise required or permitted by law.

What’s New

Version 1.2.0

Over 400,000 travellers have now used this official New Zealand government app to successfully request their NZeTA.
The new version (1.2.0) allows you to check your NZeTA status even if you requested your NZeTA on a different device or via a different channel. You can now make multiple NZeTA requests from the same device without deleting previous requests and payment by American Express has been enabled.

Ratings and Reviews

1.8 out of 5
52 Ratings

52 Ratings

mtfyhuvxs ,

Payment problem- bank card fraud

I followed the steps in this app. The first time I input the card information, it just went back to the page asking for payment. I felt strange, and input the payment information again. This time it succeeded. After that when I review the bank transactions, there were two transactions that day. One is correct, and another is us$99 to EVISA Application Badalona Es ESP. I googled that business name which is apparently a fraud one, and many people met such tragedy same as me. There must be some thing wrong with the payment of this APP because I never did anything else and never leave the app when I did the payment. I was shocked by this. Could not believe it happened in official APP. Hope it can be fixed and no more people lose their money.

Richard DDD ,

Terrible experience

Only discovered the recent change in NZ visa rules this morning when I went onto Qantas website to check in for our flight to NZ Auckland tomorrow. Was totally shocked to see the message about the new NZETA and the potential 72hr delay in it being granted, especially as it was less than 24hrs before our flight. Needless to say I downloaded the App immediately as recommended and struggled with it for ages to try and my passport details and then 2. Get a decent photo. The bit about Australian residents not having to pay the additional tourist fee was confusing and I really thought I’d made a mistake at that point but paid the $9 and received a receipt straight away. 12 hrs later I’ve received no further email and the app just says ‘pending’ without any indication as to what is going on with the application. Can’t get through to Qantas to find out if we can get on the plane tomorrow with a ‘pending’ ETA cos the wait time is ‘more than 2hrs’. All in all a horrible experience altogether. Other reviewers are saying the app won’t get you a visa inside 72 hrs so I guess I’ll go and spend more money and try again on the website and hope one of them comes good overnight.

blank472 ,

Absolutely abysmal

I didn’t think it was possible to develop such a lousy app in 2020 but the NZ dept of immigration proved me wrong. The scanner doesn’t work - took me 15 mins of trying in countless different positions, it doesn’t accept Amex cards (seriously), and to top it off the scan made an error - read a ‘7’ as a ‘T’ - which apparently I now need to fix by visiting NZ immigration regular website.

All this effort was required to pay NZ$9 for a transit visa which gives me ‘the right’ to spend 1.5 hrs at Auckland airport waiting for a flight to the US. The last time I paid for the right to transit a country was in Russia in 1996 and at least they allowed me to stay there for a few days. NZ is an absolutely fantastic country but boy did they get this wrong.

App Privacy

The developer, Ministry of Business, Innovation and Employment, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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