Owlet 4+

We’ve used the sock and app for a couple of years now and it’s useful, but with a simple app update it could be so much more useful.

What I would love to see is a simple fix which parents could turn on or choose not to use which sent a non urgent alert to your phone if your child’s oxygen sats dropped below a certain level which is preselected and can be adjusted by the user. Keep the automatic siren & phone notification to always sound an urgent alert if sats drop below 80 (as per its function now) but just add a second tier which alerts (in a calmer way) if they drop to a level which has been programmed by the parent. For example I would program ours to additionally alert me if my daughters dropped to 85 as she has a tendency to obstruct due to having large tonsils and I could then adjust her sleep position before she gets woken by the harsh siren.

Thank you for your feedback. We apologize, but at this time these are not features that we offer. We do however, appreciate your review and the more feedback we receive the closer it brings us to adding features such as this in the future!

Overall a good product, I love the heart rate and oxygen levels as we can see when my boy is in a deep sleep. This is my wish list: 1. Apple TV / iPad / Chrome cast support - we use the lounge room tv to watch him, at the moment we are screen casting from a iPad using the mobile phone app. The image quality isn’t the best on the iPad and on the tv it’s bearable. 2. Fix the sock low battery warnings - as above I broadcast this view to the tv, then a low battery warning comes up, I acknowledge the warning then turn around and it’s back up! The time between warnings is way… to frequent. 3. For a phone on the local network where the camera and base station is connected it takes for ages to get a connection. It would be good if we could stream the data locally instead of relying on a internet connection, this would help with the 5-10 second delay in the video feed.

As a guy who has his house automated I would also like: A way to get the video feed and sock data from the units in the local network. Getting the video feed will help with the tv aspect and live sock data can help with informing us when a event has happened. This will also allow us to set a heat rate threshold for turning on a light for a simplistic example. Given you need to be on a local network, I don’t see this being a security risk if implemented.

Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!

The Owlet sock gives my partner and I piece of mind every time our baby naps. We use this everyday and is one of the most important items we own. I would recommend this over most things you buy being a first time parent.. the way I see it, is that if you can have a device that will read your babies oxygen levels and heart rate while you aren’t in the same room as them than it’s a no brainer.. spend the money on this item over other items you’ll use once or twice. This may save your childs life. (We still check our baby regularly and have a camera monitor on her every nap.) even if it never alarms it’s still done it’s job. It gives us the best nights sleep and I feel at ease knowing I will be prepared / ready if it were to alarm. Thank you to the Owlet company. - I recommend this to all new mums or expecting parents that have never heard of it before.

Georgia. X

Hi Georgia!
Thank you so much for your feedback! We are happy that you are enjoying your Owlet experience.
Thanks again for being a part of the Owlet family.