Lightspeed Restaurant POS (O‪)‬ 4+

All-in-one POS for hospitality

Kounta

    • 3.5 • 83 Ratings
    • Free

Screenshots

Description

Lightspeed caters to hospitality venues of all sizes and workflows – whether you run an independent cafe or a multi-venue restaurant, pub or bar.

With Lightspeed’s all-in-one POS & Payments platform, you can run your venue(s) from one central place. Save hours on day-to-day tasks like end of day reconciliation and stocktakes, serve more customers with quicker orders & payments, and increase sales with in-built integrations like delivery & ordering.

Simple yet powerful, Lightspeed is built to serve and support every aspect of your hospitality business. It’s instinctive for floor staff, intuitive for back of house and insightful for managers.


HOW LIGHTSPEED SUPPORTS:

- Floor Staff: Fast orders & payments, split bills, automate surcharge, manage open tabs, table management & courses
- Back Of House: Re-stock to par, inventory management & easy stocktakes, monitor COGS, manage recipes, batching & wastage
- Managers & Owners: Real-time sales, manage all locations on one system, scheduled & advanced reporting


LIGHTSPEED COMMUNITY

Lightspeed serves over 12,000 hospitality venues across Australia & New Zealand.

We’re proud to be trusted by beloved brands like Pablo & Rusty's Coffee Roasters, Gelato Messina, Chat Thai Restaurant Group and Young Henry’s Brewery. Below are some of the reasons why Lightspeed is the leading platform for hospitality.



ALL-IN-ONE POS PLATFORM

“Same as us, Lightspeed has a real vision of what their business does...I don’t know any other POS provider that can offer the flexibility, the customisation, the ease, the cost and the support.” - Andrew Pierce, Director & Co-Founder, Hello Sarnie

- Intuitive POS, simple to use with near zero learning curve
- Customisable service workflows fit to the way you work
- Integrated payments for fast, error free service
- Powerful back office to provide control and flexibility
- Detailed real-time insights to understand your business at every level
- QR table & online ordering to reach more customers
- Delivery management to streamline ordering channels
- Marketing & loyalty programs to take your conversation beyond the counter
- Powerful Inventory to help manage COGS, prep & stock
- Smart Kitchen Display system to streamline your workflow
- Countless integrations to get all your systems working together


FREE 24/7 SUPPORT & ONBOARDING

"The customer service and support you receive as an account holder is outstanding. The account managers genuinely care about your business and want to work with you to find ways to add value to your business, it's really refreshing!" - Isobel Galloway, Owner, Zafferino Trattoria Mediterano

- Set up in 1 day with support from our team
- 24/7 ongoing support – our average chat response rate is 56 seconds
- Over 300+ support guides in help centre
- Work with a dedicated customer success manager committed to your business


INTEGRATIONS

“We use Lightspeed for all of our restaurants and it makes training and service much easier than ever before. We chose Lightspeed for its integrations for things like rostering and online ordering which makes our processes far more streamlined.” – Dane Arild

- Payments & EFTPOS terminals
- Accounting software
- Employee rosters & payroll
- Digital menus & QR table ordering
- Delivery & takeaway
- Marketing & loyalty
- Online table reservations


WHY LIGHTSPEED?

“The moment we switched over to Lightspeed…it was just night and day from where we were from a POS perspective. I could have shed a tear when we made the switch.” - Ryan Butler, General Manager, Lune Croissanterie

- Starting at $0/mth plan
- Upgrade or downgrade features anytime
- No lock-in contract
- Unrivalled 24/7 support

What’s New

Version 3.9.6

Restaurant has been updated to bring you a quicker and more secure experience.

Ratings and Reviews

3.5 out of 5
83 Ratings

83 Ratings

Bugspray22 ,

Frustrating to set up without previous experience

Happy with the app so far, but the developers need to make small videos for different areas of set up, from start to finish.

A one hour webinar done a such a fast pace, just adds to the stress of setting up a business.

The lack of human contact makes it’s hard to solve problems quickly, typing to the chat person is challenging.

mycatiscalledshinga ,

Frustrating and unworkable for our business

We’ve been with Lightspeed for over 10 years and have loved it until we were forced to change from the Onsite POS version to the Retail POS version (they archived the Onsite version). The Retail POS is truly terrible. We are a photographic art gallery that often takes custom order. At just about every step - from taking an order, to processing the order, to fulfilling the order - is confusing, unintuitive, often not achievable and clunky. (For example - something simple, like emailing the customer the order again, actually isn’t possible.) The Purchase Orders don’t link back to the order or show the customer name, payment and part-payments (deposits) are confusing to take and redeem, searching for an item is difficult.... I could go on and on.
Lightspeeds solution to my many concerns and frustrations was to recommend an add-on app at an extra cost of $100 per month (on top of the $120 we were paying each month). I don’t recommend this POS system at all. Do yourself a favor (if you’re a shop with anything other than basic transactions) and look elsewhere.

Cafe@95 ,

Works well, request for sales page

After a sale it goes back to the default sales page for a new sale, this is fine, but would like an option to choose the default category it goes to. It would save so much time if it went back to the last used category. If a default choice per POS device could be chosen, this would be awesome.

App Privacy

The developer, Kounta, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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