Description

ServiceM8 is the app for trade contractors and field service businesses. With powerful communication, scheduling, quoting, job management and invoicing, ServiceM8 will help your business thrive.

Whether you’re in Plumbing, Electrical Contracting, HVAC, Pest Control, Appliance Repair, IT, Cleaning, Security or Pool Care, if you manage jobs and staff in the field, ServiceM8 can help you eliminate paperwork, provide better service, and get paid faster.

If your business:
• Consistently loses paperwork
• Misses client appointments
• Struggles to keep track of staff and jobs
• Has trouble maintaining service levels
• Is slow to quote and invoice, or
• Feels chaotic and stressful

ServiceM8 can help - We’ve helped thousands of businesses in over 30 countries process millions of jobs and invoices.

ServiceM8 can transform the way you manage jobs, staff, customers and invoicing - freeing you from paperwork to run a more productive and professional business, and enjoy a better lifestyle.

Download the app and tap ‘Try Demo’ for a test-drive (no sign-up required).

What is ServiceM8?

ServiceM8 is cloud-based software designed to help field service businesses manage all aspects of their work, from a client’s first call through to scheduling, quoting, job management, invoicing and payment. From there, ServiceM8 integrates with leading accounting packages like Xero, MYOB & Quickbooks Online, forming an end-to-end field service package.

Field staff use the ServiceM8 app for iPhone, iPad and Apple Watch, and office staff can access ServiceM8 using their Mac or PC.

ServiceM8 is ideal for field service businesses with a high-turnover of relatively small jobs, and ranging in size from sole operators up to 30 staff. Industries such as:

• Plumbing
• Electrical contracting
• HVAC
• Pest control
• Appliance repair
• Locksmithing & security
• Cleaning
• Pool care
• Lawn & garden care
• IT
• General repair & property maintenance
• Fire safety
• Carpet care

ServiceM8 also has a Franchise Management Solution for field service franchises.

Job management
• Manage jobs from start to finish.
• Access all client and job details in the field.
• Ensure job quality & consistency with built-in checklists.
• Capture electronic signatures from clients.

Communication
• Connect your office, field staff and customers.
• Email and text clients directly from the app.
• Save time with email and text templates.
• Send On-the-Way text messages to customers.
• Automate booking reminders and follow-ups to customers.

Scheduling
• Staff can view their schedules and job info, anywhere.
• Real time map view of staff and job locations.
• Instant dispatch for urgent jobs.
• Staff receive push notifications about schedule changes.
• Automatic ‘next-job’ reminders keep staff on schedule.

Quoting & Invoicing
• Create professional PDF quotes and invoices on site.
• Email or text quotes and invoices to clients from the app.
• Customers can view quotes & pay invoices online.
• Staff can take payment on site, through the app.

Job history
• Access a full history of work done for every client.
• Attach notes, photos, videos, emails & messages to jobs.
• Automatic back-up and secure cloud storage.

Add-ons & integrations
• Extend ServiceM8’s functionality with a range of add-ons.
• Connect ServiceM8 with your accounting package.

Pricing
• Four capped plans to choose from to suit your business size & requirements
• Plans bundle jobs, SMSs & add-ons into a monthly price
• No contracts, setup fees, or ‘per-user’ fees
• Unlimited staff & storage
• 14-day free trial

Support
• Free, 24/7 email and chat support.
• Online Help Centre with articles and videos.
• Global network of ServiceM8 Partners offering setup services.

Download the app and tap ‘Try Demo’ to test-drive ServiceM8 (no sign-up required).

The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.

What’s New

Version 9.0.2

Minor changes and improvements

Ratings and Reviews

4.5 out of 5
408 Ratings

408 Ratings

Phoenix Detail Group ,

Fantastic asset for any small business

We have been using this app for almost 6 months and it has made everything 1000x better. Before we were paper based and now the app has everything in one place. The only downside to the app is that it is only IOS so some of our workers can’t access the app but I can easily print of work orders for them. If I have a question there is always someone to help, they reply to emails fast. I don’t think my business could survive without ServiceM8.

clarkeeeeeeeeee ,

Time consuming quoting

This app would work great for sole traders or for tracking employees time although the quoting is very time consuming. (which is the most loathed yet most important part of running a business) Quoting doesn’t allow templates or grouping of materials for easier additions like other trade apps. This also means analysing actual time and costs against quote is impossible as can’t document in app how many materials were actually used. Using a centralised invoicing office person is time consuming due to travel time not being able to be excluded easily. Also Siri does not announce who the client in ServiceM8 calling is only unknown caller. Support has been poor due to them releasing their own caller handling app so that they can charge you more money.

Dreth1200 ,

The business maker

Great app, we have been using serviceM8 for almost 3 years now and about to expand again this year. Would not have been possible without serviceM8 and we would still be using diaries!
Can't wait to see what else the team has in the works!

Edit.
We have been using for 7 years now, our business has grown 5 fold with an epic team but it wouldn’t have been possible without the ServiceM8 software. Absolutely a must for a small - medium business that provides a service.

Information

Seller
Eroldawn Pty Ltd
Size
32.3 MB
Category
Business
Compatibility

Requires iOS 12.4 and watchOS 5.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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