Connect the field to the office with simPRO Mobile and enhance the efficiency of your team.
Achieve end-to-end operations management with simPRO, a complete job management software solution for your business.
The simPRO Mobile app gives field staff the ability to do more on the job. Update job details, access site and asset history, view timesheets and present quotes with ease.
FIELD SERVICE FEATURES:
Enhance your field processes with simPRO Mobile, an end-to-end field app. Streamline field service workflows, manage customer assets, increase first-time fixed rates and enhance the customer experience.
* Live scheduling updates
* Record travel time and time spent on-site
* Access scheduled and assigned, as well as search for any pending or progress jobs.
* See who else is scheduled to be on-site for the job
* Status changes, such as a completed job card, will trigger workflow processes for office staff
* Offline functionality
* Invoice and accept payments in the field, with different options including cash or credit card payments (Square Payments integration available depending on location)
* Click-to-call site and job details
* Pre and post-audits for enhanced safety
* Pause work to stop the clock at any time
* Comprehensive asset management
* Inventory management
* Add notes, photos and other attachments with immediate sync to office
* Capture staff and customer signatures and email a signed job card directly to any contact
* High accuracy GPS navigation
Build a workforce of time-savvy staff. Easily track costs throughout project and service work, and provide scheduling information to field staff to maximise productivity.
* Clock on and off daily
* Create new time blocks for quotes, jobs and activities
* Use pre-defined travel schedule rates (eg after hours or long distance) to categorise travel time
* Add or edit billable and non-billable work hours in real-time or retrospectively
* Update records in real-time or retrospectively for billable and non-billable work
* Easily spread time between multiple cost centres based on hours or percentage of working time
* Access site, customer and schedule notes along with other key details such as activities, job descriptions and cost centre information
* Copy time blocks for employees, contractors and plant equipment
* View multiple weeks including past, current and upcoming scheduled time.
* Compare work scheduled and completed to identify and rectify unaccounted blocks of time or conflicts
CUSTOMER QUOTE AND SALES FEATURES
Upsell and close more sales in the field with simPRO Mobile.
* Add images, videos and manuals to create visually appealing quotes on the fly
* Offer multiple quote options such as basic, intermediate and premium
* Incorporate memberships and other services with standard pricing and savings displayed
* Apply add-on pricing for discounted rates such as for multiple or same-day services
* Email quotes and invoices to the customer
We've fixed a bug where editing details of a Job Card on Mobile would unlock the Job Cards from other days on the same project.
Ratings and Reviews
iPhone XS conflict
Looks like a great upgrade to connect but on iPhone xs you can't select the options in the top left and right of screen as they appear in the notch area.
Multiple issues leaving functions unable to be used. A lot of promising new updates will fix the problems but never do, have had major issues for over 6 months, can’t refresh list of jobs on service app without deleting and re downloading, notes don’t submit unless we delete and re download every day, can’t upload more than one photo at a time and even then crashes somehow. Only response they have had for 6 months is “is your software up to date” and “delete and re install the app”. Had a case open for 6 months and all we get back from them now is an automated email saying they are looking into it
Lots of great improvements compared to Connect. Loving the site history & asset history feature, in built barcode scanning, more flexible job searching and the job details showing on the customer signing page. The only thing I would like to see added is push notifications, otherwise massive benefits!
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Simpro Software Pty Ltd
- 41.1 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Catalan, French, German, Italian, Polish, Portuguese, Simplified Chinese, Spanish
- Age Rating
- © 2018 - 2021 simPRO Software Pty Ltd