Snap Send Solve 4+

Report issues to local council

Snap Send Solve Pty Ltd

Designed for iPhone

    • Free

Description

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.
Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live.

Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND WORKS EVERYWHERE
Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK
Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A LOCAL LEGEND
Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at contact@snapsendsolve.com.

What’s New

Version 13.8.1

Sharing your Snap? In addition to one-tap access to all your socials, you can now grab a link to copy and paste wherever you like.

We love hearing from you. Your feedback inspires what we build so keep it coming — share your thoughts via the feedback section in the app.

Ratings and Reviews

4.9 out of 5
195 Ratings

195 Ratings

Special Agent Sunshine ,

Version 13.7.0: great app + how to make it better

PROS:
Very easy to use: take at least one photo, the photo’s GPS coordinates are added automatically, choose the category, add a note if necessary, and send. Boom, done.

The layout is crisp and easy on the eyes.

Regular updates to squash bugs and improve the app - for example, one of my suggestions, to make it so that tapping on the tab’s name scrolls to the top of the screen, has been added.

HOW TO MAKE IT BETTER:
Add the option to switch off notifications that nag us about whether a snap has been solved - if we notice that it has, we’ll let you know.

If you insist on nagging us, then make the notifications location-based so that there’s a chance of us seeing if the problem has been solved.

On the History tab, add a button to mark all notifications as read, so we can get rid of those annoying red dots.

On the summary screen of the snap (the final screen before sending), allow us to edit the data of each screen by tapping on it, instead of having to go back to a previous screen.

Add the Department Of Transport as a Solver, so we can send traffic-light reports to them.

Add “street” as a search term for reporting damaged roads.

Add support for dark mode, it’s easier on the eyes.

CONCLUSION:
A great app, with a little room for improvement - 5 stars.

MoxiePHL ,

Makes it easy to care

This app makes it so easy to report on things that could be improved in your community. I’ve snapped everything from unsightly abandoned shopping trolleys to broken glass on the footpath to improving bike signage. I particularly love the new feature where you can take start a report from a photo in your camera roll. It takes me about 10 seconds! Whether the issue gets solved and how quickly depends on the council or other responsible authority that you’re reporting to, but when it’s this easy, it’s a no-brainer to report it anyway. Plus, the app allows councils to let you know what the progress is. And it’s a great feeling to walk by and see that you had a hand in making something better for yourself and those around you.

Adrienne_coolcounselling ,

I love this app - its so responsive and quick to ise

This app makes reporting issues like graffiti or broken signage etc so quick and easy and I am astonished how quickly the various agencies reponsible for the issues respond. Sometimes within a day! How good is that. So much quicker than other reporting avenues and easier. I especially like the way the app adds the exact position instantly. And I can use the app to report when out and about instead of waiting to get home where I could be distracted by family and life “stuff” and forget to make the report.

App Privacy

The developer, Snap Send Solve Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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