Snap Send Solve 4+

Report issues to local council

Snap Send Solve Pty Ltd

Designed for iPhone

    • Free

Description

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.
Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live.

Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND WORKS EVERYWHERE
Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK
Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A LOCAL LEGEND
Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at contact@snapsendsolve.com.

What’s New

Version 13.13.0

- Snaps with photos are more likely to be solved. With our new markup tool, you can crop, draw and write on your photo to help Solvers find and fix the problem faster and more easily.

- With hundreds of incidents to report on, we’re constantly making it easier to find what you’re looking for. We’ve made the search bar smarter to take away the guesswork. Whether you call it “rubbish,” “waste,” or “litter” you’ll bring up the Rubbish & Bins incident type.

Ratings and Reviews

4.9 out of 5
2.7K Ratings

2.7K Ratings

MoxiePHL ,

Makes it easy to care

This app makes it so easy to report on things that could be improved in your community. I’ve snapped everything from unsightly abandoned shopping trolleys to broken glass on the footpath to improving bike signage. I particularly love the new feature where you can take start a report from a photo in your camera roll. It takes me about 10 seconds! Whether the issue gets solved and how quickly depends on the council or other responsible authority that you’re reporting to, but when it’s this easy, it’s a no-brainer to report it anyway. Plus, the app allows councils to let you know what the progress is. And it’s a great feeling to walk by and see that you had a hand in making something better for yourself and those around you.

Dabanksux ,

Keeps crashing also signing up is weird

Every time I open the app, it crashes straight away .. haven’t even used it yet.. It just froze at the end of making the SSS report and before sending it off. Now crashes as it opens… Also the registration process is broken. I had a problem registering because the Verification link sent in the confirmation email directs you to a “Safari can't open the page because the server can't be found” page. I’m guessing other have too?! The work around to complete registration is as follows 1. Continue with Google or Apple If you have a Google email account, please select Continue with Google or Continue with Apple on the Snap Send Solve sign in page. This should allow you to sign into Snap Send Solve with no issues. Or 2. Continue with Email Select Continue with Email on the Snap Send Solve sign in page Enter your email address Tap on the Verify button Do not tap on 'Go to inbox' button. Leave it open in the app Go to another device, such as a computer, and open the verification email sent from Snap Send Solve. Please note there is a 10 minute limit to verify your email before the link expires Click on the Sign In button/link in the email Go back to the Send Solve Solve app. Your email should now be verified

Developer Response ,

Hi Dabanksux, we’re sorry to hear about your log in issue. We are always looking to improve our app and enable our Snappers to help better shared spaces. If you have specific issues please feel free to contact our support team at contact@snapsendsolve.com or check out our help centre here, https://help.snapsendsolve.com/en/.

Adrienne_coolcounselling ,

I love this app - its so responsive and quick to ise

This app makes reporting issues like graffiti or broken signage etc so quick and easy and I am astonished how quickly the various agencies reponsible for the issues respond. Sometimes within a day! How good is that. So much quicker than other reporting avenues and easier. I especially like the way the app adds the exact position instantly. And I can use the app to report when out and about instead of waiting to get home where I could be distracted by family and life “stuff” and forget to make the report.

App Privacy

The developer, Snap Send Solve Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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