Western Union Money Transfers 4+

Send Worldwide

Western Union Holdings, Inc.

    • Free

iPhone Screenshots

Description

$0 transfer fee* and our best exchange rate for your first transfer from our money transfer app. Pay with Apple Pay when you transfer money to overseas accounts, mobile wallets, and for cash pickups. 

Whether you send money to the Philippines, Fiji, Indonesia, India or to any of the +200 countries and territories we reach, you can check and lock in your online money transfer exchange rate anytime.

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SEND MONEY, GET POINTS
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Register with the Western Union rewards program to earn points every time you send online from the mobile money transfer app. Redeem on qualifying money transfers.

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PAYOUT OPTIONS
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We transact in nearly 130 currencies. Send to international bank accounts, mobile wallets (third-party charges may apply), or for cash pickup from any of our agent locations. Just make sure to check the online agent locator for country and agent location availability.

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PAYMENT OPTIONS
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You can pay via Apple Pay with your credit card (Third party charges may apply), debit card, or bank transfer through PayID. You send to bank accounts overseas from Australia with a 99c transfer fee when you pay with a debit card or PayID. (FX gains apply.) 

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PEACE OF MIND
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With a few taps track your money transfer status and contact our customer service team for any questions or concerns.

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TRACK YOUR MONEY TRANSFER
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Use our money transfer app to follow your dollars from Australia to your loved one’s wallet. You can easily track your money transfer at any time using your unique tracking number (MTCN). Get notified via email when your friend or relative collects their money.

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SIMPLE CARD SCANNING
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Quickly set up your card payment and make sure your details are correct with card scanning. Simply scan your credit** or debit card using the camera on your device to make a money transfer on your mobile phone.

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SEND AGAIN QUICKLY
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Planning to send money overseas through our app regularly? Store your loved ones’ details for easy repeat transfers by adding them to your resend list. Save precious time by effortlessly importing contacts from your device.

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FEES AND IMPORTANT DISCLOSURES 
Western Union makes money from both transfer fees and currency exchange. When choosing a money transmitter, carefully compare the transfer fees and exchange rates. Fees, foreign exchange rates, and taxes may vary by brand, channel, and location based on many factors. Fees and rates are subject to change without notice. Please use care when providing commissary or bank account information. Funds will be paid into the account corresponding to the account number you provide. 

Western Union has offices worldwide and is headquartered in Denver, 7001 E. Belleview, Denver, CO 80237. 

Do you have questions about our services? Contact one of our nearby Western Union agent locations. Use our agent location finder to find one nearby.

* Register your profile and receive a fee-free transfer on your next Money in Minutes, Next Day, Direct to Bank, or Mobile Money Transfer transaction sent on westernunion.com or from the Western Union app worldwide to any destination. New consumers only. Excludes all other services. Limit one (1) transfer per consumer.
** If you’re using a credit card, a card-issuer cash advance fee and associated interest charges may apply. To avoid these fees or for reduced fees, use a debit card or check other payment methods.

Additional third-party charges may apply.

What’s New

Version 7.8

Whats New:

- Simplified navigation
- Updated interface
- Seamless experience

Ratings and Reviews

4.5 out of 5
24.5K Ratings

24.5K Ratings

pay_advice ,

Very useful app!

Originally through my own ignorance I gave this 1 star. I’ll leave my original review down below for the record.

Wanted to send some money fast. Was told WU can send in minutes. Installed app and signed up. Got successfully verified. Set up my debit card. Tried to send a test amount of money and… 24 hours later still “in progress”. Money was taken immediately from my account, of course. Quite frustrating.

It turned out that the receiving client did not read their AliPay notifications. There was something they needed to do on their end. After they did it the transfer completed within a few seconds. I sent more money and it went through within minutes. So I over-reacted and posted a 1 star review. I’ve changed it to a deserving 5 star review now. Thanks WU!

Developer Response ,

Thank you so much for taking the time to share your experience again. We are glad to know that everything went well with your money transfer after all. As always, your feedback is greatly appreciated to keep improving our services.

Iradove ,

Absolutely Terrible Customer Service - Bug in App

I’ve been using the Western Union app for over a year now with no issues, and it has worked smoothly every time. I was a pretty happy customer. Just yesterday, I tried a money transfer but ran into an error telling me I had not filled out all fields in the online form. I checked that I had filled out all fields five times but kept getting this error. Eventually I called tech support. After explaining my issue to the guy on the other end and telling him I had checked all fields many times, he had the nerve to tell me that the error meant that I had not filled out all the fields in the form, and that I should check again. I tried my best to help him understand that I had filled out all fields on the form, but he just kept repeating the same thing, as if I was stupid and didn’t understand. Eventually he told me to try restarting my phone or reinstalling the app, but neither of these solutions worked. I eventually went on the website, logged in and filled in the forms like before, and this worked fine. I feel that the tech support guy should have reported a potential bug to the relevant team in the company, and asked me to try using the website (it wasn’t that hard to correctly deal with my issue). Anyways, I’m still going to be using WU, but not the app until the error is fixed. Cheers!

Developer Response ,

We are sorry to hear about your experience. We would like to hear more on what caused this negative feedback. If you wish to let us know, please contact us through the following customer service channel: https://bit.ly/3rhzpQA

Sintopian ,

Not user friendly

The method of entering date of birth for a first-time user (as I was) is pathetic. At first it presented me with the present month calendar, March; I arrowed back to February, entered my birthday, and found that the record showed I was born in February 2021. I pressed reset. Tried again: there seemed no
way of altering year. So I kept arrowing back through months and years until a different method presented itself: select month and year. It eventually got my birth details. When attempting to use Poli I was horrified to learn I had to enter my bank password, with actual characters (not just a dot) appearing. So I switched, more expensively, to card. Unable to enter card number by pasting. I photoed my Visa card (AmEx not available); no record of whether successful. Was I supposed to QR it? So I entered card info manually. It’s be now over an hour s since I started the transfer. Not good enough, WU! - Terence Clarke

App Privacy

The developer, Western Union Holdings, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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