Manage your finances with ease, wherever you are!
The app is valid for Bulgarian citizens, foreigners living in Bulgaria and Greek citizens with a valid ID card or passport.
NOT A FIBANK CUSTOMER YET?
Become a customer entirely online. Open an account, request a debit card and activate your banking without visiting a branch.
Access the full range of Fibank’s digital services and innovative features:
MONEY TRANSFERS
• Transfer funds domestically and internationally.
• blink transfers via mobile number (P2P) – make instant intra-bank and interbank transfers to phone contacts.
• Instant payments in euro (SEPA Instant Credit Transfer) – 24/7, 365 days a year.
• Add money to your account using a bank card.
• Minors (14–18 years old) with a teen card can transfer funds between their own accounts (current and Smart teen account).
• Create templates, save favorite recipients, and track your transfer history.
• Exchange currencies and negotiate preferential rates for currency exchanges and transfers.
PRODUCTS AND SERVICES
• Investments: Trade stocks and ETFs on the Bulgarian Stock Exchange (BSE) and international markets (USA & Europe).
• Apply for a Consumer loan or Credit card, sign your contract, and access your funds instantly – fully online!
• Payment for parking zones (blink Parking) - pay instantly and without additional fees.
• Open a current, savings or a gold account in XAU currency (non-physical gold).
• Open a new deposit account with an attractive interest rate.
• Instantly issue virtual debit and credit cards.
• Request a new debit card or a debit card for children and teenagers.
• Track and pay your utility bills, municipality taxes and fees to over 30 municipalities using the Utility payments option.
• Electronic vignette – buy and check validity, or pay a fine without a vignette.
• Cash desk operations – submit a request for deposits and withdrawals or send a request for cash availability at a convenient Fibank branch.
• Flexible banking packages/plans with products and services for easier daily banking.
BANK CARDS
• Monitor payments and balances on your bank cards.
• Click to Pay: for easy and convenient online shopping.
• Repay outstanding amounts on your credit card – minimum or full payment.
• Apple Pay: Add your bank cards in Apple Wallet for contactless payments.
• Card control and security: view your card details, including the PIN for virtual cards and check and adjust your transaction limits, choose new limits, set the card’s active region, or select usage channels (POS, Online, ATM).
• Installments: Split your credit card purchases into easy installments.
STAY INFORMED
• Loans – Access useful and detailed information about your loans.
• Notifications – Receive free alerts for every banking transaction.
• Detailed account statements – Check balances, transaction history, and fees. Export statements for both accounts and credit cards, including transaction history.
• Deposit information, including accrued interest and maturity dates.
• Easy navigation to Fibank branches and ATMs with up-to-date photos.
YOUR SECURITY IS OUR PRIORITY
Choose your preferred login and identification method in the app: biometric data or PIN. You can change your security question used for password recovery and update your PIN. Screen recording is restricted.
IMPORTANT: Some of the services listed above may not be available:
• when using the Greek version of the app;
• if the full functionality of the application has not been activated.
Accessibility statement:
https://www.fibank.bg/en/documents/accessibility-statement
Learn more at http://www.fibank.bg , http://www.fibank.gr or contact us at *bank or 0800 11 011 for Bulgaria and +30 2103006303 for Greece.
Hello! I haven't received push notifications from the Myfibank app for almost two weeks. All notification settings are enabled in both the app and my mobile phone (iPhone XS). The application and operating system have been updated with the latest software versions and however, I have no notifications.Do you have similar complaints from other customers or any technical problem at the moment?
Developer Response
Hello, if the problem persists, please contact us by e-mail: my.fibank@fibank.bg or phone: 0700 12 777 to help you. Best regards, the My Fibank team.
The worst banking apps
daxy_ro
This is one of the worst banking apps I’ve ever used. The app constantly asks for unnecessary verification steps, even for simple actions, making basic banking frustrating and time-consuming. The interface is confusing, far from intuitive, and important features are difficult to find.On top of that, the app is slow, frequently glitches, and occasionally throws unexplained errors. It feels poorly designed, poorly tested, and unreliable. The overall quality of the software gives the impression that it lacks proper quality assurance and attention to detail. Instead of making banking easier, it creates unnecessary stress and wasted time. I expected a much more polished and user-friendly experience from a modern bank.
Notifications issues
eliankurtev
The app is great! Can’t wait support for Apple Pay! After upgrading to iOS 13.0+ I have stopped receiving notifications. I’m using iPhone 7plus, my app notification are enabled as well as the one in the settings center. I have reset all of my iPhone settings already and still don’t receive pop up notifications from the app.
Developer Response
Greetings!Thank you for your feedback. We are aware of the issue. It is resolved with the upcoming version of the app that will be available later today.
Very slow and buggy
teodor.petkov
This latest version of the app is with much worse interface than the previous one. The app is very slow compared to previous versions and sometimes even you get error message for “Internal Server Ertor”, but transactions actually are done! Some things are not translated and appear in English no matter the chosen language is Bulgarian. Another bug with setting the period for Accounts statement of transactions: impossible to choose Month as period. Only manual date range set. In general I am surprised Fibank released this version without proper testing.
Developer Response
Hello, thank you for your feedback. Could you please share your recommendations for new design of the e-mail: my.fibank@fibank.bg. Best regards, My Fibank team.
-Become a Fibank customer — now available for residents of Spain! Download My Fibank, verify your identity, and open your account in minutes.
-Performance improvements and optimizations.
Update to the latest version to enjoy the newest features and improvements.
-Станете клиент на Fibank — вече достъпно и за граждани на Испания! Изтеглете My Fibank, преминете идентификация и открийте сметка за минути.
-Подобрения и оптимизации в работата на приложението.
Актуализирайте до последната версия, за да се възползвате от най-новите функционалности и подобрения.
Version 26.10.3
The developer, First Investment Bank AD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Size
1 GB
Category
Finance
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
Mac Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.
