Name: ArriveCAN
Rating: 2.1 (108 reviews)
Author: Canada Border Services Agency

iPhone Screenshots

Description

This tool is used to facilitate the collection of information needed to administer and enforce legislation to help contain COVID-19 and keep Canadians safe and healthy.

If you are arriving in Canada within 2 weeks you can use this app to save reduce wait times at Canadian ports of entry and limit points of contact by filling your information before you arrive. The app works in airplane mode and allows you to save your information to submit upon arrival at the airport or border or up to 48 hours ahead of time.

Please create an account with us. You have to use a password with at least 8 characters, include an upper and lower case letter, a numeric digit and a special character (!, @, #, $)

Sep 24, 2020

Version 2.7.0

1. This update lets you enter the purpose of travel if you are no longer eligible for doing exempt travel

2.1 out of 5

108 Ratings

Entry was smooth but another bug..

The app was convenient and we were able to save all the responses and show the code to the officer. So a lot of the earlier issues reported seem to be resolved.

The main bug we see is that it’s counting our days wrong. Today is day 6 of our quarantine and we validated the logic with the agent when we got a call to check upon us. However this tool shows the status as day 4. And the fact that we can no longer see any responses and details we submitted initially only adds to the confusion. Will be good for the app to track the days correctly and provide an accurate update... 5 stars but for this issue...

Doesn’t work

So have been watching it spin around for 1 hour after submitting. Expected this to happen as soon as it was announced.

Hello. We are sincerely sorry that you are experiencing this. Can you please log out, log back in, and then try and resubmit? If you continue to notice the same problem, please send us an email at phac.arrivecan.aspc@canada.ca. Thank you for your patience.

Showing wrong data

Hello,I Entered info that i have accomodation and food and medicine supply in that place,i will be in my home for 14 days quarantine.
But when i am done with this app its says no place for quarantine which is wrong,please fix it
Thanks

Hello. We are very sorry that you have experienced this. Can you please send us an email at phac.arrivecan.aspc@canada.ca with your contact information? This will allow us to troubleshoot and find a solution. Thank you so much!

Information

Seller: Canada Border Services Agency
Size: 24.4 MB
Category: Travel
Compatibility: Requires iOS 12.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages: English, French, Spanish
Age Rating: 4+
Copyright: © 2020 Canada Border Services Agency | L'Agence des services frontaliers du Canada
Price: Free