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Babylon by TELUS Health allows you to easily see a doctor*, check your symptoms, and access your clinical records right on your phone.

*Note: Doctor consultations are available in British Columbia, Alberta, and Ontario. For more information visit Telus.com/Babylon

Video Consultations with a doctor: Book an appointment and have a video consultation with one of our licensed in-province doctors from the comfort of your home or wherever works best for you. If needed, prescriptions and referrals for diagnostic tests/specialists can be completed directly through the app.

Symptom Checker: Get more peace of mind 24/7 with our chat-style Symptom Checker, powered by Artificial Intelligence, which asks you questions about your symptoms to suggest possible courses of action.

Clinical records: Easily access your Babylon by TELUS Health doctor consultation notes and recordings plus prescription history whenever you need it.

*Coming soon: Integration with your health apps and wearables, including HealthKit.

1. Register for your free account.
2. Book an appointment time that suits you.
3. Start having a video consultation with a locally-licensed doctor.

We take data security and privacy extremely seriously. All of Babylon by TELUS Health’s clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods.

Where is Babylon by TELUS Health available?
Doctor consultations are available in British Columbia, Alberta, and Ontario. Residents in these provinces who are covered under MSP, AHCIP, or OHIP can access virtual appointments at no direct cost. Alternatively, patients without provincial health insurance in these provinces can access virtual appointments for $65 per Physician appointment.

What can our doctors treat?
Like any doctor you’ve seen in the past, our doctors can help treat a wide variety of non-emergency health conditions. Note, in-person consultations are recommended for emergencies, and issues concerning restricted medication.

For a full list of FAQ’s, visit Telus.com/Babylonsupport

What’s New

Version 4.20.0

In this release, we’ve fixed some minor bugs.

Thank you for using Babylon by TELUS Health! If you have any suggestions on how we can improve our service, please let us know at support@BabylonbyTELUSHealth.com.

Ratings and Reviews

3.7 out of 5
18.8K Ratings

18.8K Ratings

Jdfort ,

Read the privacy policy

Copy of all your video conversations with doctors - check. Data stored in unfriendly regimes and forever - check. Funded by the Saudi family - the ones who compete with Alberta - Check.

Bad idea. You’ll never get your health data back. READ THE TERMS.

Not to mention their doctors do little more than refer you to doctors who can actually * do something*. How do Babylon doctors take your blood pressure? How do they check to see if you have a torn ligament? They can’t. You can’t even see the same doctor.

This is a walk in clinic without the quality of a walk in clinic. The biggest issue though is their permanent copy of your data.

r lia ,


Our govt is funding a private for profit company for health delivery, while allowing thousands of doctors in the province be forced into closure due to lack of government funding during this pandemic. A huge conflict of interest , and this will end up costing our system more money.
Tried it a few times for my real symptoms to see what would happen, and every time the “bot” told me to call 911

smitty-212 ,

An insult to family physicians

This program is a complete insult to family physicians who are trying to provide good, continuity of care for their patients. They provide walk-in style medicine with no follow-up and no continuity. The government should be instead focusing on providing funding and resources to allow family physicians to provide this service to their patients.


Babylon Partners Limited
272.2 MB

Requires iOS 12.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating
Frequent/Intense Medical/Treatment Information
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Sexual Content and Nudity


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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