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Babylon by TELUS Health allows you to check symptoms, consult with doctors (currently available in BC) and easily access your clinical records.

-Feeling unwell? Our Symptom Checker is powered by Artificial Intelligence and was built by doctors. It asks you questions about your symptoms and can suggest possible causes or courses of action.

-Book an appointment and have a video consultation with one of our licensed in-province doctors from the comfort of your home or wherever works best for you.

-Easily access your doctor consultation notes and prescription history, stored safely and securely within the app.

1.Type your symptoms into the Symptom Checker and get instant health information.
2.Schedule an appointment and consult with one of our licensed in-province doctors.*
3.Speak to one of our doctors and get prescriptions and referrals for diagnostic tests or specialists when needed.*
4. After your appointment, you can rate your doctor and provide feedback to help us improve the patient experience.
5. At any time you can easily access your clinical records including doctor notes and prescription history.

*Currently available in BC

Convenient Prescription Pick-up - Choose which pharmacy you want to pick up your prescription from, directly through the app.

Doctor Consultation Recording - Choose to record your doctor consultations so that you can play them back for a family member or your doctor in the future.

We take data security and privacy extremely seriously. All of Babylon by TELUS Health’s clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods.

Where is Babylon by TELUS Health available?
Doctor consultations are currently available for BC users. We are planning to expand this service to other provinces in the near future. Our Symptom Checker is available nationwide in English.

Who is Babylon by TELUS Health for?
Babylon by TELUS Health aims to serve Canadians currently without a family doctor or those who seek non-emergency care after hours or on weekends. If you have a family doctor, we recommend you continue seeing them.

Is Babylon by TELUS Health free?
Our Symptom Checker is available free of charge. Doctor consultations for BC users are covered by MSP. If you live in BC and are not covered by MSP, consultations cost $34.18 per appointment. Data charges may apply for service outside Wi-Fi coverage.

What can our doctors treat?
Like any doctor you’ve seen in the past, our doctors can help treat a wide variety of health conditions. Note, in-person consultations are recommended for emergencies, physical examinations, and issues concerning restricted medication.

For a full list of FAQ’s, visit Telus.com/Babylonsupport

What’s New

Version 3.17.0

We’ve fixed some minor bugs and made usability updates to improve the app experience.

Thank you for using Babylon by TELUS Health! If you have any suggestions on how we can improve our service, please let us know at support@BabylonbyTELUSHealth.com

Ratings and Reviews

4.9 out of 5
1.3K Ratings

1.3K Ratings

Aamhght ,

Perfect for busy parents

My son needs regular Rx refills for his asthma medicine and we live way out of town. It can take weeks to get in to see the family doctor and our local walk in clinics often turn people away. The app worked well, the doctor was fantastic and I was able to get my sons prescription in under an hour. It won’t replace our family doctor but it’s a fantastic resource we will use regularly

Mateiadrian ,

Great use of 2019 technology 👍

Finally something good created with this awesome technology 🙂
Good job Telus and doctors 👏👏👏❤️❤️

rachellynn123 ,

User friendly and fast!

I’m very impressed. The app was user very friendly, the doctor was kind, knowledgeable and very helpful and I was pleasantly surprised that I could get a requisition from the doctor instead of having to go into a clinic for one. Will definitely be using this service again!


Babylon Partners Limited
223.6 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating
You must be at least 17 years old to download this application.
Frequent/Intense Medical/Treatment Information
Infrequent/Mild Sexual Content and Nudity
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
© Babylon Partners Limited


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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