Babylon by TELUS Health 17+

Babylon by TELUS Health allows you to check symptoms, consult with doctors (currently available in BC) and easily access your clinical records.

-Feeling unwell? Our Symptom Checker is powered by Artificial Intelligence and was built by doctors. It asks you questions about your symptoms and can suggest possible causes or courses of action.

-Book an appointment and have a video consultation with one of our licensed in-province doctors from the comfort of your home or wherever works best for you.

-Easily access your doctor consultation notes and prescription history, stored safely and securely within the app.

HOW IT WORKS:
1.Type your symptoms into the Symptom Checker and get instant health information.
2.Schedule an appointment and consult with one of our licensed in-province doctors.*
3.Speak to one of our doctors and get prescriptions and referrals for diagnostic tests or specialists when needed.*
4. After your appointment, you can rate your doctor and provide feedback to help us improve the patient experience.
5. At any time you can easily access your clinical records including doctor notes and prescription history.

*Currently available in BC

ADDITIONAL FEATURES:
Convenient Prescription Pick-up - Choose which pharmacy you want to pick up your prescription from, directly through the app.

Doctor Consultation Recording - Choose to record your doctor consultations so that you can play them back for a family member or your doctor in the future.

SAFETY & SECURITY:
We take data security and privacy extremely seriously. All of Babylon by TELUS Health’s clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods.

FAQ’s
Where is Babylon by TELUS Health available?
Doctor consultations are currently available for BC users. We are planning to expand this service to other provinces in the near future. Our Symptom Checker is available nationwide in English.

Who is Babylon by TELUS Health for?
Babylon by TELUS Health aims to serve Canadians currently without a family doctor or those who seek non-emergency care after hours or on weekends. If you have a family doctor, we recommend you continue seeing them.

Is Babylon by TELUS Health free?
Our Symptom Checker is available free of charge. Doctor consultations for BC users are covered by MSP. If you live in BC and are not covered by MSP, consultations cost $34.18 per appointment. Data charges may apply for service outside Wi-Fi coverage.

What can our doctors treat?
Like any doctor you’ve seen in the past, our doctors can help treat a wide variety of health conditions. Note, in-person consultations are recommended for emergencies, physical examinations, and issues concerning restricted medication.

For a full list of FAQ’s, visit Telus.com/Babylonsupport