ConnectUC gives you full access to your business phone and unified communications with voice calling, text messaging, voicemail, co-worker presence, meetings, and more. It works across web, desktop, and mobile apps.
Calls - Stay connected, no matter where you are! With the ability to take your extension with you, you can easily place or receive calls with features like call transfers, conference calling, call history, recordings and more.
Visual Voicemail with Transcriptions - Never miss a voicemail with visual voicemail that includes transcriptions, allowing you to quickly and easily read your messages.
All-in-One App - Access PBX functionality seamlessly within one application, eliminating the need for multiple portals.
Co-Worker Status - Real-time coworker phone status with integrated presence allows users at a glance to see the phone and status of users throughout the company, whether they are using their deskphone or ConnectUC.
SMS - Send and receive text messages using SMS with your business phone number associated with your extension, without needing to use your personal phone number.
Messaging for Chat and Collaboration (coming soon) - Chat and collaborate with your team over messages with individual and group messaging.
Meetings (coming soon) - Group meetings with video and screen sharing with anyone inside or outside of your company.
Flexible Fax (coming soon) - Send and receive faxes directly from the UC Client, complete with multiple numbers and cover pages.
Keep in mind:
ConnectUC was built to work with your UCaaS service and requires a UCaaS account.
more Appropriately respond to 486 SIP responses that are a result of concurrency limits
1.9.6 2d ago
Fixes:
- Screen auto-lock on iOS is 'breaking' meetings
- Meetings won't flip to horizontal if you change the phone orientation
1.9.5 Mar 24
Enhancements
iOS - Meetings - Video meetings makes it to ConnectUC Mobile for iOS
Updates
iOS - App - Updated Apple’s iOS SDK to 26.
1.9.4 Mar 12
Fixes
- Parking - Call Park selections were not being retained.
- Edit Profile - any changes can not be saved
1.9.3 Feb 16
Add "Mark as Unread" to voicemail
Add ability to share a SMS Message to a Chat conversation
Add ability to share a Fax to a Chat conversation
Add ability to share a Contact to a Chat conversation
1.9.2 Jan 19
Fixes
iOS - Fixed a crash that was happening occasionally before the device was unlocked.
1.9.1 2025-12-22
Enhancements
- Chat - Users can now share Voicemail to 1:1 and Group Chat Conversations. This will be on by Default and can be disabled in DashManager - PBX - ConnectUC Settings.
- Park - Park Queues will now show based on Site and Department. Like Sites, a Park Queue can also now be assigned to a Department. So now, if a queue is not assigned to a site, it will be seen by all users. If a queue is assigned to a site it will be seen by all users in the same site. Additionally, if the queue is not assigned to a department it will be seen by all users in a Site (if assigned to a Site). If it is assigned to a department, it will only be seen by users in that department.
- Park - Users can now be allowed to control which Park Queues they see. In DashManager - PBX - ConnectUC Settings, in the General section look for the new setting “Allow user to change Park View”. Default = Off.
Updates
- Voicemail Greetings - Voicemail Greeting recording length has been extended to 60 seconds from 20.
- Call Recording Announcement - CUC Call Recording Announcements Direction can now be set in DashManager - PBX - ConnectUC Settings, in the General section look for the new setting “Call Recording Announcement Direction”. Default = All Calls (other values are Inbound Only and Outbound Only.
- Call Recording Announcement - CUC Call Recording Announcements can be disabled for internal extension to extension calls. This can be set in DashManager - PBX - ConnectUC Settings, in the General section look for the new setting “Do Not Announce Recording for Internal Calls”. Default = No (set to Yes to not play announcement for internal calls).
Fixes
- Answering Rules - An error was being shown when trying to save Answering Rules changes.
- App - When using iOS app on an iPad the pop-over view of complex forms caused the pop-over to not be shown properly.
- Contacts - When a user created a shared contact with a cell and work phone number, the cell and work phone were repeated multiple times.
1.9.0 2025-12-15
Updates
- Contacts - If an active call has a matched contact and has a company name, also show the contact’s Company.
- Report an Issue - Return User Preferences and devices connected to the users phone.
Fixes
- Voicemail - If there was no data in one of the voicemail fields, the voicemail wouldn’t be displayed.
1.8.5 2025-11-17
- Newer Acrobits SDK library
- Allow the same file types as Web/Desktop client
- Chat should not limit the number of participants
- If "Chat - User can share Call History entry" is disabled, don't show "Share" button
1.8.4 2025-11-03
Enhancements
- Call History - Added the ability to share a Call History record, recording, note, transcript, and summary with other users via a Chat conversation.
Updates
- App - If a user is in details of an item they should be able to press the major button at the bottom of the screen and go back to the list
- SMS and Chat - Users can now click on images in SMS and Chat to open them and then be able to Zoom in.
Fixes
- SMS & Fax - SMS and fax were still visible when disabled in ConnectUC Settings.
1.8.3 2025-10-27
New UI Navigation improvements
1.8.2 2025-10-07
Enhancements
- Call History - Add the ability to add and see Call Notes in the mobile client.
- Call Recording - Add Transcription and Summarization buttons to Call History for Recorded calls.
Updates
- Voicemail - Implement pagination for loading voicemails.
- Voicemail - Add a FWD tag in voicemail list to voicemail that was forwarded from another user.
- Contacts - Removed contact Avatar lookup in Gravatar.com.
Fixes
- Voicemail - Show voicemailbox name and number for Shared voicemail.
1.8.1 2025-09-11
- App - Updated to the most recent Acrobits SDK
1.8.0 2025-08-20
Fixes
Preferences - User could not save preferences when phone font size was set to max.
App - Do not include disabled features in app badge count.
1.7.10 2025-08-06
Fixed issue where outbound calls would fail.
1.7.9 2025-07-16
Updates
- App - Updated to the most recent Acrobits SDK
- Contacts - Allow prefixes to be added to a Contact’s phone numbers.
- Contacts - Improved and optimized handling a large number of Contacts.
Fixes
- App - For some users the app was logging out after 30 days.
- App - On update of the client there was a crash being detected and reported by system analytics.
- Call History - Fix for Germany region prefix +49 that was being added to US phone numbers in the GUI. (edited)
1.7.8 2025-07-14
Enhancements
- Detects if ReachUC is installed and prompts the user that the two should not be installed on the same device.
- DND can be configured as System DND or Device DND based on ConnectUC Setting.
- Enable/Disable access to Blocked Numbers based on ConnectUC Setting.
- Shows / hides Disable Calls toggle based on ConnectUC Setting.
- Shows / hides DND toggle based on ConnectUC Setting.
Updates
- Contacts - Open a map and copy an address from Contact details.
1.7.7 2025-06-19
Enhancements
- Calls - Adjustments to Call History - Show Name, Number, time/date of call.
- SMS - Allow the owner of a shared SMS conversation to close it.
Updates
- Contacts - Add/Edit a Shared Contact if the user has a minimum Role defined in ConnectUC Settings.
- Contacts - Delete/Import/Export Shard Contacts if the user has a minimum Role defined in ConnectUC Settings.
- App - Update settings from ConnectUC on-the-fly (no need to sign out / in to pickup changes).
Fixes
- DND - When DND is enabled, we should enable Acrobits’ ‘instantDND’
- Calling - Banner notification on inbound calls was sometimes only showing CID (no CNAM)
1.7.6 2025-05-30
- Calls - Add a way to clear / restore the Call History.
- Preferences - Call Recording Announcement - Beta of Call Recording Announcements. Documentation: https://docs.skyswitch.com/en/articles/1133-uc-client-call-recording-announcements.
Updates
- Active Call - Show number as well as name in the active call window.
- Chat & SMS - When a new message red bubble is shown, move the call date/time so that it can still be seen.
Fixes
- App - Fix an issue with Audio Session Deactivation.
- Branding - Client was getting the app version number color from the wrong setting location.
1.7.5 2025-05-14
Enhancements
- Scan a QR Code on Preferences -> App page to login without having to enter user credentials.
- Contacts - Added the ability to manage
Updates
- Remove Beta tag from Faxing, Answering Rules, and Music on Hold
- Tuning Notifications and DnD behaviors
Fixes
- Branding - The clients were missing the color setting for text on the dial pad.
- Calling - Added missing back arrow to the top left of the Add Call panel.
- Voicemail - The greeting was not saving properly to the user profile.
1.7.4 2025-05-02
Enhancements
- Call Queues - Allow user to log in/out of call queues with a toggle in Profile menu. Needs to be enabled in ConnectUC Settings.
- Fax - Faxing Beta now available in CUC Mobile for iOS. Needs to be enabled in ConnectUC Settings.
Updates
- Preferences - Voicemail - Allow users to specify a 4 digit PIN.
Fixes
- Contacts - When entering a name in search a space caused the returned list to be blank.
1.7.2 2025-04-18
Enhancements
- SMS updated with left/right chat bubbles and avatars of respondents in Shared SMS.
Fixes
- Calling - Incoming call not matching local contact in calling banner.
- Preferences - Music On Hold - Enable Introductory Greeting update does not work.
- SMS - Sometimes the SMS list goes blank when replying to an existing SMS conversation.
- Voicemail - Improve Voicemail caching.
1.7.0 2025-04-07
Fix:
o After saving new voicemail greeting playback is not available.
1.6.4 2025-03-20
Enhancements
- User selectable outbound Caller ID
Fixes
- Some crashes with Answering Rules Fixed
1.6.3 2025-03-11
Enhancements
- Call Parking - Change to a new method of call parking that Web is already utilizing.
- Block Number - Added a block number icon to the Call Details page.
- Chat - Added the ability to capture from camera.
- Notifications - Added ability to toggle disable notification in the user profile menu.
- SMS - Added the ability to capture from camera.
Fixes
- App - Update the Acrobits SDK
- Voicemail - Fixed handling of Unified Messaging section to be only available if it is enabled for a user.
1.6.2 2025-03-10
Appropriately respond to 486 SIP responses that are a result of concurrency limits
more Version 1.9.6 2d ago
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