I downloaded the app, hoping that it would be good because it is listed as free. You have to buy membership which sucks
Hi,We are sorry to hear that you are disappointed about the app not being free. We try to communicate everywhere that we're a subscription based app with a 14-day free trial. Please trust that we are looking at solutions to make the app more accessible to anyone who needs it. Our team is a neurodiverse one and we currently pay a significant number of ADHD and Autistic partners who work with us on the app. As much as we would love to have a free app, sadly app development and maintenance costs money. We currently do not make any money from the app, and are existing off investment funds. Because we are an app which helps to increase people’s focus, we cannot put adverts into the app as they are a distraction, and therefore go against the very purpose of what we are trying to achieve. We also refuse to sell your data, as we feel especially given the profile of our customers that this would be exploitative. We have worked hard on our pricing structure to make it as affordable as possible, especially in comparison to the majority of assistive technology or support tools that are on the market, which usually are priced in the thousands and therefore are only able to help a small minority of those who could benefit from it. The alternative to not charging what we (and our users) have found is a low, fair price, is that the app cannot exist anymore, and we know that would impact on the thousands of users who have come to rely on the app. I know that this isn't the answer that you want, but trust that we understand your frustration and your comments are noted. Kind regards, Team Tiimo