Umo: Your travel companion.
Umo is your travel companion, an all-in-one transit app that lets riders at agencies that utilize Umo buy transit passes, get directions, use map navigation, find your bus schedules, and move seamlessly wherever life takes you. Umo gets you where you need to go, displaying transportation closest to you so that you can easily explore, pay and go.
Download Umo and get started today!
* Simplified Home Screen – The App’s main screen (now accessible from the new ‘Home’ tab) simplifies rider navigation for quick, effortless access to all application features.
* Easier agency Location – We have replaced “metro areas” with a new agency selection experience to make it easier for riders to locate an agency near them that uses Umo. Agencies are now clearly listed and sorted by nearness to the rider, ensuring that riders select the correct, intended transit agency when they create an account and purchase fare products. Please note that not all transit agencies use Umo and only those that are available for selection in the App are supported at this time.
* Improved Payment Flexibility – Easily buy transit passes or add money to your wallet in the app. Enjoy the unified wallet, convenient payment methods and easy viewing of fare details across agencies. Riders can also now delete their payment method at any time under ‘View My Account’.
* Contactless Boarding – The updated version of the App now has quick access to the dynamic QR code used to board from the ‘Code’ tab as well as via ‘Show Code’ links strategically placed throughout the application for faster fare payment.
* Real-Time Information – Umo uses real-time data that provides timely and highly accurate bus tracker or trip planning for those transit agencies that support this functionality.
* Trip Planning – Intuitive navigation for easy journey planning in the App.
* Enhanced Ride History – Riders now have access to more ride-history details, including month-by-month or an abbreviated history directly from the main menu for easy tracking and management.
* Accessibility – The updated Umo App is fully integrated with VoiceOver, providing an accessible and seamless navigation experience for
visually impaired riders.
* Favorites and Next Stop Alerts – Select your favorite station or stop and opt in to next-stop alerts—so you’re always on-time.
* Localization – Umo supports English, Spanish and French languages. Simply adjust your Settings to your preferred language.
It’s so bad,half the time it doesn’t even load and black screens me,so frustrating especially when I need to be somewhere,deleting and getting the physical card instead
Developer Response
Thank you for your feedback. We are sorry that you are not entirely satisfied with the app. If you'd like additional assistance, or would like to describe the difficulties you mentioned further, please do so by contacting your local transit agency at: https://support.umomobility.com/hc/articles/1500001596982 Thank you -The Umo Team
Stop signing me out plz 😖
Jam-Soup
Half of the time when I try to pay for the bus I’m met with a login screen. That’s a really stupid feature in my opinion. Because I have to fiddle around with the app just so that I can pay for my bus.Please fix the sign out issue 🙏
Developer Response
Thank you for your feedback. We are sorry for the inconvenience, but you will occasionally be signed out of your account. It's a good idea to keep track of your account information so that you can log back in quickly and easily. To troubleshoot login issues, please visit: https://support.umomobility.com/hc/articles/27111202335123 If you'd like additional assistance, please contact your local transit agency at: https://support.umomobility.com/hc/articles/1500001596982 Thank you - The Umo Team
Money stuck in wallet
Francis 39
I was on vacation in BC. I put some money on the wallet to pay for fares. Now that my trip is over, I would like to have the money that is still left in my wallet back since I will not be using this app again the future. However, I see absolutely no option to transfer the money back. That’s a scam if I have ever seen one.
Developer Response
Thank you for your feedback. We are sorry that you are not satisfied with the app. Please contact the local transit agency for additional help, it's possible that they could process a refund if requested. Contact the local transit agency at: https://support.umomobility.com/hc/articles/1500001596982 Thank you - The Umo Team
Sign-in Bug making me lose my sanity
TheMadAzorean
So, I try to log in through email (that’s how I created account). Won’t log me in. Try resetting my password through link. Every time I create a new damn password, it says INVALID PASSWORD, even though the chosen new password meets the requirements. This app legitimately deserves below zero rating, & the fact we have to use this stupid app in the big 2026 says a lot about those who pushed for its adoption. Genuinely infuriating.
Developer Response
Thank you for your feedback. To troubleshoot login issues, please visit: https://support.umomobility.com/hc/articles/27111202335123 If you'd like additional assistance, please contact your local transit agency at: https://support.umomobility.com/hc/articles/1500001596982 Thank you - The Umo Team
Welcome aboard! We implemented a workaround for a network provider issue that prevented a small percentage of users from accessing the app.
Version 6.6.1
The developer, Delerrok Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Delerrok Inc.
Size
68.1 MB
Category
Travel
Compatibility
Requires iOS 17.6 or later.
iPhone Requires iOS 17.6 or later.
iPad Requires iPadOS 17.6 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
