Poparide 4+

Must-have app! Couple suggestions

Great app with growing number of users. Easy to use and review option help eliminate bad riders. Suggestions: 1) group all riders from the same ride under one chat so driver can msg all at once. 2) let rider pre-enter pickup/drop off address if the driver indicates flexible locations. 3) integrate google maps along with suggestion 2. (And ps. The msg system is still a little laggy on my end)

Issue

Not able to upload a profile pic it goes to a blck screen wth

Developer Response ,

Hello squishiefishie (cool name btw)! That's unusual, sorry you're not able to upload a photo. Could you send us an email at support@poparide.com so we can identify your account and look into this? We're keen to squash those 🐛🐛🐛

Easy app, fees are too high (drivers perspective)

I’ve driven with this app, and it’s great for coordinating rides (much easier than posting boards), and it’s nice too see profiles. Showing the map is a nice touch, although it’s just an automatic map and you can’t change the route.

The fees seem pretty high though. App fees are ~15%, which goes directly to the app developers for a fairly simple app (with no insurance or guarantees like Airbnb).

People using the app are price conscious and I think this is unreasonably high, especially when they charge the fees on each portion of a round trip.

Developer Response ,

Heya, thanks for giving us feedback on the app. Our 15% fee is needed to help cover high fees charged to us by credit card companies, and to support the business and make improvements to our the app.

If a ride falls through, you can get in touch with us through our support channel so we can help you find another means of transportation, and please note that in Canada you are covered by your regular insurance when carpooling, as it's not considered a commercial activity.

You can find more information on insurance in our help centre at https://support.poparide.com/hc/en-us/articles/231453908-What-insurance-do-I-need-for-carpooling-