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Description

Maple connects you with a GP or specialist online in minutes for a diagnosis, prescription, sick note, or medical advice. Telehealth improves access to care in Canada.

Maple connects you to licensed Canadian doctors and healthcare practitioners any time of day, 24/7. Visits start at $49. Download the app and chat with a provider with the tap of a button. You can choose to have your visit either over text, audio, or video on our secure platform. Visits may be covered by your benefits plan.

Using Maple is easy! Here's how it works:

1. Open the app and click on the "See the doctor now" button.
2. You’ll be quickly matched with a Canadian licensed doctor.
3. Enter your symptoms or a description of your request.
4. Payment is required if you don’t have employer/insurer coverage.
5. The doctor will review your request and respond to you in minutes.

Full medical consultations including diagnosis and prescriptions are available for residents of, or visitors to, all Canadian provinces.

- Receive prescriptions or sick notes digitally.
- Prescriptions are automatically sent to a pharmacy, or you can choose free delivery.
- Your health data is always private and secure.
- Only you and your doctor have access to your Maple consultations records.

Our doctors can help with a variety of medical issues including, but not limited to:

- Cough/cold/flu
- Urinary tract infections
- Sexual health - e.g. STD advice/treatment
- Erectile dysfunction
- Prescription renewals
- Eye infections/strep throat/sinus infections
- Stomach flu
- Mental health - depression/anxiety
- Birth control prescriptions
- Sick notes for work

All of our doctors are Canadian licensed and practice family or emergency medicine in Canada. Each physician is passionate about delivering outstanding healthcare, and serving our communities in new and innovative ways so that you can get better, faster!

It doesn’t stop there — with Maple, you have access to specialist healthcare providers at your fingertips. You can chat with dermatologists, mental health experts, endocrinologists, sleep therapists, naturopathic doctors, and many others. Simply sign in and request the type of provider you’d like to connect with. Why wait any longer?

Don’t forget to rate your experience and provide feedback — this will help us keep improving our services for you!

What’s New

Version 4.7.0

This release introduces updated components that makes our apps more accessible. We have also upgraded the consultation video experience.

Ratings and Reviews

4.8 out of 5
10.5K Ratings

10.5K Ratings

Alyshak3902 ,

In the comfort of my own home.

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

Kaysh44 ,

Fee for nothing special

50 dollars for a text chat with a doctor I thought was weird, but the convenience factor got me. Then the doctor told me to go to the walk-in....and still charged me $50. Worst app. If anyone is looking for something similar to this in BC, use EQVirtual it’s free!

Developer Response ,

Hello Kaysh44, We always encourage patients to be as descriptive as possible when entering their symptoms. If our physicians anticipate that they won’t be able to help based on the information provided, they’ll decline the consultation to avoid charging you. Please don’t hesitate to reach out to our customer support team if you have any questions: support@getmaple.ca

hey_libs ,

Modern healthcare at its best

This service has been nothing short of amazing for our family. I have used it twice (both times outside of normal business hours) and both times it saved me well over 5 hours of sitting in a clinic or ER waiting room, either by myself or with my kids. What would have taken at least half the day or night, is accomplished in 15 minutes without the stress and exhaustion of waiting in a germ filled waiting room. The Doctors are kind and thorough and ask all the right questions. Each visit has resulted in the same diagnosis and treatment that I would have had in person, and the prescriptions get sent to your pharmacy of choice in under 10 minutes. As a busy family of 5, this app has been a life saver. Could not be more happy with Maple.

Developer Response ,

Thank you for taking the time to leave us a review! We're so happy to hear you've enjoyed your experience on Maple. Sending healthy wishes your way.

App Privacy

The developer, Maple Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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