TELUS Health MyCare
Virtual Care & Prescriptions
Only for iPhone
Free
iPhone
TELUS Health MyCare™ is your virtual clinic for seeing a healthcare provider or online doctor in Canada (provincial restrictions apply). Skip the waiting room with virtual care appointments and online prescription requests available from the comfort of home.
TELUS Health MyCare is Canada's #1 most trusted online healthcare platform.*
VIDEO CONSULTATIONS: Get face-to-face video conversations with primary care healthcare providers (provincial restrictions apply) from the comfort of your home or wherever works best for you.
ONGOING CARE FOR MENOPAUSE AND WEIGHT MANAGEMENT CARE: We’re with you for every step of your journey. Our membership plans start with a face-to-face video conversation and continue with support through a dedicated chat with your Nurse Practitioner. Book additional appointments with counsellors and dietitians to further support your journey. You’ll always have the expert guidance you need to feel your best at your fingertips.
CARE YOU CAN TRUST: You'll receive care from licensed Canadian Nurse Practitioners. Nurse Practitioners in our Weight Management program follow Obesity Canada Clinical Practice Guidelines. Nurse Practitioners in our Menopause Care Program all follow Menopause Society Guidelines and are led by Menopause Society Certified practitioners. All doctors are licensed in the provinces they provide care in.
MEDICATION DELIVERY: Use your local pharmacy or get your prescriptions delivered quickly and discreetly right to your door through our TELUS Health Virtual Pharmacy.
SAFETY & SECURITY We take data security and privacy extremely seriously. All of TELUS Health MyCare's clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods. TELUS Health MyCare is LegitScript certified.
Appointments are scheduled in English by default unless you are in Quebec where appointments can be either in French or English. If you would like to schedule an appointment in a different language, contact our Support Team.
LANGUAGE / LANGUE The app is available in English and French.
For more information visit: telus.com/mycare
DISCLAIMER: Voted #1 most trusted Online Healthcare Platform brand by Canadian consumers based on the BrandSpark® Canadian Trust Study, years 2023 to 2026. The decision to prescribe is based on the independent judgement of the healthcare practitioner and on the individual's needs, medical history, and contraindications.
This latest version includes our two new menopause and weight management membership programs.
The developer, TELUS Communications Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- TELUS Communications Inc.
- Size
- 185 MB
- Category
- Medical
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English and French
- Age Rating
16+
- 16+
- This app has an age rating of 16+ with content restrictions.
Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls. - In-App Controls
Age Assurance
Parental Controls
Frequent
Medical/Treatment Information
Contains
Health or Wellness Topics
- Copyright
- © eMed Healthcare UK

