Albatross Cars‪.‬ 4+

The app makes everything so easy. We’ve been working in Derby all week and every cab we’ve ordered has been on time and ready to go when we are. My only criticism is that the air fresheners in a couple of cabs have been absolutely overpowering, to the point where on one ride I had to complete my journey with my head out of the window, and on another I had to remove the freshener and put it in the glove box! Minor gripes though because the service has been great, and the app makes booking and paying incredibly easy. 👍

You offer a 100% reliable service. My hospital trips have become quite frequent recently. And I know I can totally rely on your promptness & courtesy without fail. It eases the trauma of being a regular outpatient considerably. I never need to worry about getting to the Royal Derby Hospital or returning home. Your drivers always arrive spot on time.
I shall never consider using any other taxi service. Your service is like having one's own chauffeur.
Kind regards to you & all the drivers

Robert Pearse

I’ve been waiting for a refund for nearly 5 days, I got told I would be refunded on Monday the 29th and it’s now Wednesday the 2nd! So I rang yesterday and they said they will ring me back, I had no call. I rang again today and they said I have to ring back tomorrow! I understand that things might be delayed but it seems as though their putting off refunding me, it’s not even the trip I’m asking for a refund from, they took £5 out of my account for no reason and they said it must be a mistake! A few other people have said that they have took money out of their account for no reason also. If your using this service I would suggest paying by cash or card, don’t trust them with your bank details!