Shop thousands of electricals, from washing machines and TVs to laptops, mobiles and more, with next day delivery available.

You can now shop thousands of glorious products with the AO app! Hurrah! And when you’ve found your perfect product, you can follow your order every step of the way with our in-app tracking updates.

Here’s why the AO app is a must-have on your phone:
• Thousands of products at your fingertips – from washing machines to laptops!
• It’s really easy to schedule a delivery time that suits you.
• You have full control – log in to My Account to keep up with your orders and deliveries.
• You don’t have to wait in! We’ll send you delivery updates throughout the day.

AO shopping features:
• Super-fast – The AO app is really speedy, so you can make your purchase in no time at all.
• Loads of products – browse the same huge product range as, so you’ll never miss out.
• Narrow your search – easy to use filters make it really simple to find your perfect product.
• Help me choose – our handy tool will help you find your new bit of tech
• Live chat – need some help? Open up a chat with our customer service experts
• Customer reviews – you’ll know you’re making the right choice thanks to our customer ratings.

AO order tracking features:
• Live delivery updates - stay updated from the moment you order to when your item’s been delivered
• Get a delivery timeslot - don’t wait in! Your delivery slot will be updated throughout the day
• Rebook your delivery - not going to be in? Rearrange your delivery for a more suitable date
• Live map tracking - watch your delivery as it gets closer to you
• Contact your driver - need to be in touch on delivery day? Give your driver a call
• Order invoice - keep on top of your orders by requesting invoices
• Delivery receipt - view and download confirmation of your delivery
• Click & Collect - track Click & Collect orders and get notifications when your order is ready to pick up
• Tell us about any access issues - live on a narrow street or have steep steps? Let us know before we arrive

What’s New

Version 3.0.3

Minor improvements to overall app stability and user experience

Ratings and Reviews

4.8 out of 5
8.9K Ratings

8.9K Ratings

Cockney sparrow 1 ,

New electric oven

New oven arrived to day and the crew were excellent, very pleasant and efficient, took old oven away installed new one checked everything was working and that it was earthed, this is the second item we brought from from this company the other being a television, the service from start to finish from ordering to installation is first class can’t praise this company highly enough I have and will continue to recommend to friends and family

elixier34 ,

Very good

Service delivered By these guys is excellent I have now ordered four times from them I wanted a freezer the fridge I washing machine and arrive arrives by these guys is excellent I have now ordered four times from them I ordered a freezer fridge I washing machine and arrive next day at the time you specified on delivery. And to your property are very polite very quick get the job done and leave just like that no problems no hassle it’s just done via professional excellent service. I downgrade the start by one because of the pressure selling tactics afterwards to buy their warranty I think I should let the customers make a decision about whether or not I want to over a time period instead of pressure on them for direct debit and bank details I don’t want their insurance bar they make you feel like you do and insist that you have it or call you every five minutes to get it 12 missed calls on my phone this morning from them. I like the fact that I can get nectar points with them

wrong item but delivered well ,

Crew men were excellent even thought my dishwasher was wrong

First of all my delivery was wrong the guys from the warehouse sent a wrong delivery which is the warehouses mistake not the guys who deliver it!
However the delivery guys Andy and Leon were really professional and polite as they kept the dishwasher in the right place and then when I checked the dishwasher called them up saying this is the wrong one they came back to check it , they took the dishwasher back and guaranteed I will get the right dishwasher tomorrow, I think the delivery men did there job absolutely well. The fact that they sent the wrong dishwasher doesn’t even bother me because the service or getting the item delivered early morning was great for me as it saves me the hassle of waiting for the item and getting all stressed on when my item will be delivered.
I give 4 stars purely on the way the item which wasn’t even mine was delivered and taken back


AO World PLC
25.6 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Dutch, German

Age Rating
Rated 4+
© AO Retail Limited - Company Number 3914998. Proud to be part of the AO World PLC group of companies


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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