The Barclays app

If you’re 16 or over and you have a UK-registered mobile number and a Barclays current account or Barclaycard, you can register for the app. You’ll need the 16 digit number off your card, then follow the onscreen instructions. Some customers may be required to verify their identity with PINsentry or at a Barclays cash machine.

If you’ve got an activation code, follow the onscreen steps to register (you won’t need PINsentry for this).

After you’re set up, you’ll only need your 5-digit passcode to log in. Then you can set up Touch ID or Face ID to log in faster in future.

• Log in quickly and securely when you set up access through Touch ID or Face ID
• Manage your personal, business and corporate accounts, including your Barclaycard accounts, and view your Barclays mortgage account
• See recent transactions and check your balances
• Make payments to new and existing payees, transfer money between accounts or transfer a balance to your Barclaycard
• Delete Direct Debits
• Set up, edit and delete standing orders using your app
• Join Barclays Blue Rewards and earn rewards just for banking with us
• Store your documents securely with Barclays Cloud It
• Find your nearest branch or cash machine
• Use Mobile PINsentry. It can take up to 4 days for this feature to be activated in the app while we complete some security checks
• Call us straight from the app to speak to an adviser
• No need to log in to lots of apps - view your current accounts held with other banks, safely and securely, in your app
• Our iPhone app has been accredited by AbilityNet – the charity that assesses digital services for accessibility

Terms and conditions apply. You must be aged 16 or over to use the Barclays app.

You can only use the app if you’re a sole-signatory Barclays Business current account holder. You can’t register your Barclaycard business or corporate credit cards.

This app is provided by either Barclays Bank UK PLC or Barclays Bank PLC depending on the entity you may have contracted with for banking services. Please refer to your bank documents (terms and conditions, statements, etc) to confirm the legal entity that provides banking services to you.

Copyright © Barclays 2021. Barclays is a registered trade mark of Barclays plc, used under licence.

Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 759676).
Registered in England. Registered No. 9740322 Registered Office: 1 Churchill Place, London E14 5HP.

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 122702).
Registered in England. Registered no. 1026167 Registered Office: 1 Churchill Place, London E14 5HP.

What’s New

Version 2.85.5

- Bug fixes and performance improvements.

Ratings and Reviews

4.8 out of 5
1.3M Ratings

1.3M Ratings

UKTroll ,

Very good, though Logout still a pain.

This App continues to improve in functionality, but doesn’t seem to pay as much attention to the detail of the user interface.
The biggest bugbear is still the Logout, which now can only be accessed by going to the ‘more’ menu. Although you’re in theory logged out when you quit the App, Barclays stress the importance of logging out properly, so why isn’t this feature on the main page?
Other niggles include data entry. For example: If you want to transfer funds between accounts, you select the two accounts, and then the field for the amount. At this point the keypad pops up (on an iPhone), and obscures the amount you’re typing in unless you scroll the window above. This should be an easy thing to avoid at the programming stage, but just smack of a rush to get new features out without thorough testing.
If Barclays can crack the fine detail, they’ll turn a very good App into a superb one. It certainly makes my banking very much easier!

weltschmerz87 ,

Smart Investor information display

The app is very useful for all kinds of things: payments, money management, access to documents. And it is very helpful that the Smart Investor information is now available with additional functionality. The thing that stops the Smart Investor facility being completely helpful is the way it calculates the display of the percentage change of the whole portfolio over a year and since the start of the account.

Currently, I have an increase in the value of the account since it started compared to book value of over £XXXX (which is accurate) but it displays the percentage change in brackets as -4%. This is odd. An increase cannot be a percentage decline. And the percentage change figures for the change of the whole portfolio on the day and the change over time of each individual asset are completely accurate.

I rang up the help line, and they saw there was a discrepancy, but thought it was because I had held the account for less than a year. I have now had it for longer than a year and the discrepancy between money value increase and percentage change remains. I am having to keep the same data in other places to get an accurate view of overall value.

Developer Response ,

Hi there. Thank-you for reaching out. Pleased to read that the app is useful for all of the things you've mentioned above. We will share your feedback relating to this discrepancy with Smart Investor / App Developer colleagues and let you know when we've had an explanation/solution from that team. Many Thanks. NL

Lamarinar ,

Barclays App

Upgraded to latest iPad app a few days ago version 2.26. This version is just as slow as the recent ones. It still gives me a login screen where I can't enter anything then refreshes when I can login. The thing that annoyed me most was that there was no logout button available unless you go to the MORE button at the bottom of the screen. I have tried several times to use the contact by email button at the top of the first screen but this bombs out and goes to the screen asking for my login details after I have written a few lines.
I have also tried the online chat button several times recently and always end up being directed to the 0333 banking number after about 20 minutes, because they decide they can't help me. I tried calling by phone today and spoke to someone for 10 minutes only to be told he would pass me on to someone else. On hold again but only to be cut off after 5 more minutes. So as far as I can see Barclays have become uncontactable so after more than 50 years with Barclays I am afraid it is time to go elsewhere. Sad day for Barclays customers.

App Privacy

The developer, Barclays Services Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


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