Childcare.co.uk

Name: Childcare.co.uk
Rating: 4.7 (6624 reviews)
Author: Childcare Limited

The easy way to find childcare

Free · In-App Purchases

6.6k Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Childcare Limited
Language

EN
English
Size

57.1
MB

Childcare.co.uk helps parents seeking childcare connect with local childcare providers such as registered childminders, nannies, babysitters, nurseries and private tutors. Parents simply choose the type of childcare they are looking for and enter their postcode to see a list of local childcare providers. Each childcare provider has their own profile so you can read more about them and their services. Childcare provider profiles contain information such as My Qualifications, My Experience, My Availability, My Documents and My Fees together with ratings and reviews from other parents who have used their services. Over 3 million members have used Childcare.co.uk since the platform launched in 2009. --- Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Ratings & Reviews

4.7

out of 5

6.6k Ratings

Excellent
30/10/2021

HelenBun39
I have been a gold membership for a while now and I can honestly say that I have gained so much from being a gold membership. The courses I have completed online and I’ve just started working on another course to provide myself with as much knowledge of different childcare skills and the various different SEN needs that a lot of children have, I am studying hard so that I have a good solid knowledge of different disabilities like ADHD, Autism, Dyslexia, Asperger’s etc. do that when it comes to being with a child that has a disability, I have a good insight into how there disability affects a child. Honestly for all those that are considering being a gold membership then just give it a try because I know you will enjoy all the benefits that come with being a gold membership. Parents have that added reassurance that we are DBS cleared etc.
Excellent
30/10/2021

HelenBun39

I have been a gold membership for a while now and I can honestly say that I have gained so much from being a gold membership. The courses I have completed online and I’ve just started working on another course to provide myself with as much knowledge of different childcare skills and the various different SEN needs that a lot of children have, I am studying hard so that I have a good solid knowledge of different disabilities like ADHD, Autism, Dyslexia, Asperger’s etc. do that when it comes to being with a child that has a disability, I have a good insight into how there disability affects a child. Honestly for all those that are considering being a gold membership then just give it a try because I know you will enjoy all the benefits that come with being a gold membership. Parents have that added reassurance that we are DBS cleared etc.
Check you understand the cancellation
09/09/2021

Anon London
I thought I bought a one month access to the gold membership - Very happy with the service as lots more candidates than other similar companies - and got our lovely nanny through the app, found it easy to use etcWas surprised when a payment went out as I thought I had made the profile closed and hadn’t signed up for a direct debit- tried to stop it but that meant shutting the account I had just paid for and therefore could not use the app… was very upsetMessaged customer services and they quickest refunded me (same day) and gave me the clear instructions to close the account etc. So 5 stars to “Rick” for his prompt resolving of my issue and making me a happy customer again

Developer Response
Hi Anon London - Thanks for your review. It's really great to hear that you were happy with our service and found lots of potential candidates resulting in you finding a lovely nanny!When you pay via our website, it is a subscription service that can be cancelled easily anytime via our self-service online cancellation page at www.childcare.co.uk/cancel and we try our best to make this process clear and simple. You don't have to close down your account completely to cancel the renewal of a paid subscription. It's possible to cancel future payments and leave your account open and active.We are delighted to hear that you experienced excellent service from Rick in our customer support team and shall pass on your kind comments to him. Our support team work 365 days a year with a same day response, so if you have any other questions then please don't hesitate to reach out to us at www.childcare.co.uk/contactBest wishes to you and your family from all the Childcare.co.uk team :)
Check you understand the cancellation
09/09/2021

Anon London

I thought I bought a one month access to the gold membership - Very happy with the service as lots more candidates than other similar companies - and got our lovely nanny through the app, found it easy to use etcWas surprised when a payment went out as I thought I had made the profile closed and hadn’t signed up for a direct debit- tried to stop it but that meant shutting the account I had just paid for and therefore could not use the app… was very upsetMessaged customer services and they quickest refunded me (same day) and gave me the clear instructions to close the account etc. So 5 stars to “Rick” for his prompt resolving of my issue and making me a happy customer again
Developer Response 11/09/2021
Hi Anon London - Thanks for your review. It's really great to hear that you were happy with our service and found lots of potential candidates resulting in you finding a lovely nanny!When you pay via our website, it is a subscription service that can be cancelled easily anytime via our self-service online cancellation page at www.childcare.co.uk/cancel and we try our best to make this process clear and simple. You don't have to close down your account completely to cancel the renewal of a paid subscription. It's possible to cancel future payments and leave your account open and active.We are delighted to hear that you experienced excellent service from Rick in our customer support team and shall pass on your kind comments to him. Our support team work 365 days a year with a same day response, so if you have any other questions then please don't hesitate to reach out to us at www.childcare.co.uk/contactBest wishes to you and your family from all the Childcare.co.uk team :)
Overall very pleased
29/03/2019

emarnol
I often struggle to get childcare for my two kids primarily babysitting on weekends when me and my partner want to go out. Admittedly it would be a five star rating if I didn’t have to pay a fee to access all the information, but once I paid and had access to all the numbers I found the service very good. I like the fact that it’s very clearly set out; peoples availability, their going rate and their qualifications as I personally would prefer a babysitter to have qualifications if I don’t know who they are. The fee is not too expensive if you pay for one week which gives you the opportunity to take down peoples numbers and talk to babysitters and childcare professionals before the membership runs out. I will definitely re-purchase another membership further down the line when my children need a nanny or childminder when I go back to work.
Overall very pleased
29/03/2019

emarnol

I often struggle to get childcare for my two kids primarily babysitting on weekends when me and my partner want to go out. Admittedly it would be a five star rating if I didn’t have to pay a fee to access all the information, but once I paid and had access to all the numbers I found the service very good. I like the fact that it’s very clearly set out; peoples availability, their going rate and their qualifications as I personally would prefer a babysitter to have qualifications if I don’t know who they are. The fee is not too expensive if you pay for one week which gives you the opportunity to take down peoples numbers and talk to babysitters and childcare professionals before the membership runs out. I will definitely re-purchase another membership further down the line when my children need a nanny or childminder when I go back to work.
Don’t waste your money on this app
18/08/2023

Ruislip mum
You have to pay for membership to contact people, which is fair. It’s not a trustworthy or reliable app for a parent looking for childcare. People are flaky, won’t respond or bother to reply. You will find people with no experience whatsoever ( proof of looking after their nieces or nephews) want to apply for experienced nanny positions. Those who commit to drop at the last minute.. totally unreliable. When I provided the feedback to the developer they just cannot see the issue or accept the reality- very patronising and questioned me if I even paid and was a member - a reflection of the product. DONt WASTE YOUR MONEY AND TIME ont his app.I firmly stand by my feedback even if you discredit or dismiss my information ( ref to your response). It is an extremely unreliable site and equally disappointing app developer who can’t take feedback. Childcare is an extremely important matter and shouldn’t be left in the hands of unreliable or untrustworthy people. I wouldn’t trust my kids with this site. No further comments.

Developer Response
Dear Ruislip mum - Thank you for your review. As the UK's largest childcare platform with over 2.8 million members, we are fortunate to have the vast majority of childcare providers in England, Wales, Scotland and Northern Ireland using our service. Most childcare providers are extremely well qualified and you can read about their experience and qualifications on their profiles. Childcare providers can upload their documents, registrations and certifications for validation and parents can request to view them. We have over 60,000 childcare provider reviews on our platform from other parents. It isn't reasonable to allege that 'it's not a trustworthy or reliable' app. We have a verification process for childcare providers and we show the average message response times on member profiles. There are a wealth of other safety features and community reporting tools. For more details see www.childcare.co.uk/safety - We are sorry if you have found a small minority of people 'flaky' or who have 'drop at the last minute' but this isn't a reflection on the majority of our community as a whole. You could have left reviews for any childcare providers that you were dissatisfied with. Our team do not recall you providing any previous feedback to us and we are not able to verify you as a customer based upon the information within your review. You can reach out to us directly for personal support at www.childcare.co.uk/contact - We wish you and your family all the very best for the future. Best wishes, Childcare.co.uk
Don’t waste your money on this app
18/08/2023

Ruislip mum

You have to pay for membership to contact people, which is fair. It’s not a trustworthy or reliable app for a parent looking for childcare. People are flaky, won’t respond or bother to reply. You will find people with no experience whatsoever ( proof of looking after their nieces or nephews) want to apply for experienced nanny positions. Those who commit to drop at the last minute.. totally unreliable. When I provided the feedback to the developer they just cannot see the issue or accept the reality- very patronising and questioned me if I even paid and was a member - a reflection of the product. DONt WASTE YOUR MONEY AND TIME ont his app.I firmly stand by my feedback even if you discredit or dismiss my information ( ref to your response). It is an extremely unreliable site and equally disappointing app developer who can’t take feedback. Childcare is an extremely important matter and shouldn’t be left in the hands of unreliable or untrustworthy people. I wouldn’t trust my kids with this site. No further comments.
Developer Response 18/08/2023
Dear Ruislip mum - Thank you for your review. As the UK's largest childcare platform with over 2.8 million members, we are fortunate to have the vast majority of childcare providers in England, Wales, Scotland and Northern Ireland using our service. Most childcare providers are extremely well qualified and you can read about their experience and qualifications on their profiles. Childcare providers can upload their documents, registrations and certifications for validation and parents can request to view them. We have over 60,000 childcare provider reviews on our platform from other parents. It isn't reasonable to allege that 'it's not a trustworthy or reliable' app. We have a verification process for childcare providers and we show the average message response times on member profiles. There are a wealth of other safety features and community reporting tools. For more details see www.childcare.co.uk/safety - We are sorry if you have found a small minority of people 'flaky' or who have 'drop at the last minute' but this isn't a reflection on the majority of our community as a whole. You could have left reviews for any childcare providers that you were dissatisfied with. Our team do not recall you providing any previous feedback to us and we are not able to verify you as a customer based upon the information within your review. You can reach out to us directly for personal support at www.childcare.co.uk/contact - We wish you and your family all the very best for the future. Best wishes, Childcare.co.uk

Bug fixes.

Version 260400.5.1 2 days ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: Childcare Limited
Size: 57.1 MB
Category: Lifestyle
Compatibility: Requires iOS 18.0 or later.

iPhone
Requires iOS 18.0 or later.

iPad
Requires iPadOS 18.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Contains
Messaging and Chat
In-App Purchases: Yes

One Month Gold Membership £25.99

Two Weeks Gold Membership £16.99

Weekly Silver Membership £9.99

Monthly Gold Membership £25.99

Learn More

Developer Website

Privacy Policy

Supports

Siri

Use this app with Siri to help you get things done.

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Childcare.co.uk

Ratings & Reviews

Excellent

Check you understand the cancellation

Overall very pleased

Don’t waste your money on this app

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Siri

You Might Also Like

Bubble for Sitters

Bubble - Babysitters On Demand

Koru Kids: Part-time Nannies

Sitters Childcare, Babysitters

tiney

BorrowMyDoggy

Pets4Homes: Dogs, Cats, Pets

OnTheMarket Property Search

Hitched: Wedding Planner

Recycle at Boots