Pets4Homes: Dogs, Cats, Pets 4+

my roman empire

where can i even start. over the past few years this app has changed my life so much. i have been able to make sure 3 of my pets (gerbils, hamster and rabbit) have gone to wonderful homes, whilst being able to give other animals amazing homes. just last year i bought 2 kittens off this app and, no, the breeder was not good and you will find plenty of backyard breeders on this app, they made my life so much better. in july of this year i fell in love with a beautiful border collie puppy from an amazing breeder. we drove 4 hours to pick her up and it has since been almost 2 months of having her and she has made my life so much better. i often scroll on this app for fun just to look at all of the adorable animals😂. although it is an app i dont really use, it has been the best and most significant.

Hate it but need it

I truly hate this app more than any other in the world. Every single time I come off the app, it logs me out, so I have no idea if I have a message or not. Nothing ever loads except into a white page. I don’t know what’s going on the website used to work fine and now that’s not working either. The only reason I need it to work is because I can sell my kittens quickly, but the cheek of having to pay to put up an advert, I didn’t do that. On the app, you cannot do as much as you want to do like on the website. These two things should be exactly the same, but they are not.. I think the most infuriating thing about it all is when you tap the search bar and you’re not allowed to search anything you have options, but I know what I’m looking for so just let me type it out. It’s a lot quicker and easier

Developer Response ,

Hi there! We appreciate your valuable feedback and apologise for the inconvenience you've encountered. To better understand and address the issues you've raised, kindly share more details by sending an email to support@pets4homes.co.uk. Our dedicated support team will promptly assist you and work towards resolving these concerns.

Thank you for your patience and cooperation.

Unfair Treatment and Poor Customer Support From Pets4home!!!

I have been a loyal member of Pets4Home since 2016, selling healthy pets without any issues or complaints—until recently. I sold a healthy parrot to a buyer, providing clear care instructions, but within a week, the bird tragically died due to the buyer’s negligence. Despite the fact that this was beyond my control, the buyer filed a complaint against me, and Pets4Home unjustly banned me from the platform.

I find it completely unfair to hold the seller responsible for a situation caused by the buyer’s lack of proper care. As someone who has successfully sold pets for many years, I’ve always prioritized the well-being of the animals. I’ve never encountered any problems until this one incident, and it’s shocking that Pets4Home took such drastic action without fully investigating the matter.

After this experience, I would not recommend Pets4Home to anyone. They failed to support a long-standing, responsible member and sided with a buyer who clearly didn’t follow proper care guidelines. Very disappointing!