Bubble for Sitters 4+

One of the best apps out there

I’ve been using Bubble for a few years and cannot fault the app or the team behind the service. The app is extremely user friendly and easy to use and far exceeds others on the market. Bubble isn’t only my favourite (and now my only) babysitting platform but I far prefer it to any other job-related apps for other casual work such as pet-care or tutoring. In my experience Bubble has been the safest and easiest to use platform, and despite recently increasing their platform fees the fees are still very low compared to similar services on the market - and you are insured on all bookings through the app for free! Wether you're new to babysitting or an experienced childcare provider, I highly recommend Bubble for parents and sitters.

Could be better

I’ve been using this app for very long time, done over 150 sitting. It has been great, but with the recent increased of fees for sitter is getting hard. It feels they only care about the parent side and not really the worker. It’s absurd that they now charge 25% of the total sitting to the sitter but the parent fee is ridiculous cheap.
Parent can cancel last minute and the cancellation fee is peanuts, on top the sitter has to pay 3.5% for the cancellation payment transaction. Why on earth the sitter has to pay??? I got a last minute cancellation, the sitting was suppose to be £72 but they charged the family £18. On this £18 I need to pay 3.5%. I’m not able to replace the sitting as it was last minute cancellation.
But if a sitter cancel last minute they could suspend your account.
I do understand the fee and till recently I found it quite fair, but now it’s too high where it should increase for parent as they are looking for a service and no the other way around.

Nice but far from excellent

I like this app for any extra during weekends I don’t have plans or have days off from my main nanny roll.

It’s an app FOR parents and made for them, babysitter here doesn’t take much benefits from apart from paying fees, they can cancel even when you get to the place and without paying NOTHING or ANY FEE at all for your time of booking and waste of travel.

This have to change, if a uber gets a fee of time waste for a cancel trip, am I not worth a compensation of my time and money to travel there? Wouldn’t be fair for those parents to pay a fee as a part of booking? Luckily some parents do pay a compensation or the sit but that unfortunately doesn’t happen often.

Friends of mine have had their profile blocked because cancelled sits, for personal or work related emergency which on the child careers world happens a lot. They don’t care or ask you why you needed to cancel, so it just what parents wants and their needs.

I’m aware of it, which the reason why I only do occasionally sits with and not long ones because it’s useful to be honest but I wouldn’t trust only this for jobs.

This app need to improve and protect the workers that make you earn money, I have a fee taken from every job and I don’t feel well treated or respect. There’s a lot more to change to be a trusted app.

Hope the Bubble team can take the advise and look after the sitters betters.

Developer Response ,

Hi there, thanks for taking the time to leave a review. We're sorry to hear you feel that way as we do care about the experiences that all of our customers have. When it comes to cancellations, it is always something we look into case by case and apply a common sense approach. We understand that sometimes a cancellation is unavoidable on either the parent or the sitter’s side. There is a goodwill payment system in place that many parents use and using the app provides many benefits for sitters, such as insurance and meeting new families and winning more work. Platform fees cover the costs of running the platform and reduce over time with every sit. We're proud how sitters on bubble earn more per hour on average then with any other similar service. If you have any further concerns or wish to speak to us further, please get in touch by emailing us at support@joinbubble.com!