Screenshots

Description

Love coffee? Then you’re in the right place. The Costa Coffee app makes being a coffee fan so much easier and more rewarding. It’s the simplest way to collect Coffee Club points, order your favourite drink for collection in store (from June 2019), find your nearest Costa, view your points balance and exchange points for free treats. Yum!

All of your Coffee Club details are in the palm of your hand, so there’s no need to carry your loyalty card. Just scan your phone at the till whenever you make a purchase, or scan the code from Costa Express machines whilst your drink is being made.

With our app, you can:

• Log in with your current Coffee Club account details, register an existing card or set up a new account (and get a new member bonus of 100 points worth £1!)
• Use mobile ordering to order ahead and skip the queue in store (from June 2019)
• Track your points balance to see when you have enough for a free coffee or treat
• Find details of your nearest Costa stores including directions, opening times and facilities
• Ditch the card and keep Coffee Club in your pocket at all times
• Add your Coffee Club card to your Apple Wallet

Already using the app? We’d love to hear your ideas for how we might make it better. Let us know at https://www.costa.co.uk

Unfortunately, the Costa Coffee app is not currently available for use in Northern Ireland.

What’s New

Version 3.20.1

Fresh out of the roaster, especially for you:

• We've made it easier for you to select the stores you regularly order from.
• New notifications to keep you informed about the status of your mobile order.
• Fixed an issue where some customers reported seeing a black screen in the app, when trying to scan from a Costa Express machine.
• Other bug fixes and performance improvements.
• You can now get your favourite Costa products delivered to your door, with the Uber Eats app.

Please remember to keep your updates turned on to get the best possible experience. We put as much love into the app as we do our coffee, and with your help we can make the app even better. Get in touch at https://www.costa.co.uk/contact

Ratings and Reviews

2.7 out of 5
1.2K Ratings

1.2K Ratings

Clodhoppertoo ,

A poor attempt at a worthwhile app

I downloaded the app earlier today and entered my card details in the settings section of the app. Later my wife and I went to a Costa in York and I went to pay with the app. The app registered on the machine and I put the phone away. Then the assistant said “Will you be paying by card?”. I said that I thought I already had but it turns out that the app just registers the points! (Just like I have been doing with the card for years). Why then is there somewhere to enter card details? Is it just for pre-orders (of which there are no such outlets near us). It certainly doesn’t explain any of this on the app itself.
Come on Costa, I thought you were supposed to be a big concern but you are clearly lagging way behind your competitors. My wife has already deleted the app and since it appears to offer nothing extra I’ll be doing the same. Let us know when you have caught up.

Haysie1 ,

Could be great, may be eventually but not yet

Only have the app because that used to be the only way to digitise the points card. Now can use via Wallet I only use the app infrequently, to check my points. It could do so much more (the competition does). What it does do it does well in all fairness but there’s little reason to use it.

The new in-app order at your nearest Costa looks great and could change how I use the app. But how I laughed when I saw my ‘nearest’ are all 200 miles away...

To be fair I am in London quite often so might be more useful to me then. If I remember. Frankly, it needs to incentivise me to use it (discount, special offers, special roasts) and unless it rolls out UK-wide I’ll probably forget it’s there until after I’ve order the usual way. Come on Costa - your coffee deserves better!

Developer Response ,

Hi, we are adding more and more features to the app in the upcoming year. We now have Costa Express Loyalty at all UK machines which is direct through the app. Costa Collect will also be added into more stores so do keep an eye out for this!

Disgruntled of Tunbridge Wells ,

Poor first attempt at order ahead

I’ve today (4/4/18) received an email trumpeting your new order ahead functionality - had a look at the app, I already gave the latest version, which now allows me to pre-order from a menu of four drinks only, with no options to personalise those (even just choosing skimmed or semi-skimmed milk), no option to order a macchiato or even cortado and what appears to be an extremely limited range of trial stores.

Why bother releasing publicly if it’s only at this stage? This appears to be barely even at beta testing, let alone ready for public release. Please go away and fix this, roll out in all stores, come up with a solution to make order ahead compatible with reusable cups (and then you can actually get a step ahead of the competition) and then try again!

Developer Response ,

Hi, thanks for the review. These are all features we are currently looking into adding to the app with a next update, we appreciate the comments and ideas.

Information

Provider
Costa Ltd
Size
60 MB
Compatibility

Requires iOS 11.4 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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