DG Cars 4+

Not bad, but needs to save frequent locations

Generally I like the app, although I’ve not registered a card as I prefer to pay by cash. I’m disabled so rely on taxis a lot and being able to track the car’s arrival saves a lot of waiting around in the cold in pain.

The reason the app loses a star is because although it remembers your three most recently used locations you can’t save locations, or even your home address, yourself. I go to the same 5 or 6 places a lot and it’s tedious to have to keep looking them up. The location tracker isn’t terribly accurate so I have to manually add my pick up each time. For example, if I’m at home the location tracker thinks I’m at 107 when I’m at 100 - even though 107 is no where near me. If they added this functionality I’d gladly amend this to a 5 star review.

Although this is a review of the app, I’d also like to add that given the cheap fares the service from DG Cars always seems pretty good as well.

Developer Response ,

Thank you for using DG. We look forward to seeing you again soon.

Drivers Great but app needs some work

Booked taxis to and from the airport. Both drivers were great. Very friendly, courteous and helpful.

Unfortunately there are a couple of drawbacks in using the app to book. Firstly you can’t put your flight number in anywhere so we had to call the office from abroad to add this having spoken to the driver on the way out and realising that it’s essential for them to have it. . Secondly, we tracked our driver and knew he was at the airport but we couldn’t find him. Whilst there is an option to “call” on the app this connects you to the head office not the driver so we were then at the mercy of messages being passed from one person to the other. Would be great if the call button linked straight to the driver.

Developer Response ,

Thank you for leaving a review of our app and services. We'd like to know a bit more and would appreciate it if you could take a couple of minutes to visit http://bit.ly/DGCHelp. Thank you.

Only firm I’ll use

Had to use nuDG 4 times recently to visit someone in hospital .
The drivers are always helpful , polite , friendly but seem to sense if you just want to sit quietly . They are also confident on the road without taking risks.
The cars are immaculately clean both inside and out and I always feel at ease .
Biggest advantage for me is being able to pay upfront as I rarely have cash & there’s no worry about not being able to afford the taxi
🌟🌟🌟🌟🌟 well done DG